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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244071 Views

27 replies

5 likes

  • 244071 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

128259 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3123 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308656 Views

62 replies

16 likes

  • 308656 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132724 Views

19 replies

38 likes

  • 132724 Views
  • 19 replies
  • 38 likes

iOS

CountryParaguayDevice(iPhone XS)Operating System(iOS 13.6) My Question or IssueI cant see the lyrics of music and all my friends can

Visitor

  Country Paraguay Device (iPhone XS) Operating System (iOS 13.6)   My Question or Issue I cant see the lyrics of music and all my friends can  

Billy-J

Spotify Star

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Local Files

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FAQs, followed each suggested step, but it didn't wor...

Casual Listener

I'm using premium in the US on my new iPhone SE. I had downloaded several local files to my old devices but when I got a new phone the files didn't work anymore. I tried to trouble shoot using the FA...

Douchiest_Cabin

Community Legend

1353 Views

5 replies

0 likes

  • 1353 Views
  • 5 replies
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Superuser Contribution Show all songs of an album

Hey, i am currently listening to an audio book via iPhone app. The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i use the manual search, i can find additional „songs“, such as 104.4, 104.4, ...

Visitor

Hey,   i am currently listening to an audio book via iPhone app.    The playlist just shows „songs“ up to chapter 104.3 - however, the whole album seems to have 960 „songs“. If i u...

Xenia

Spotify Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Tracks not showing up in iOS app

PlanFreeCountryUnited kingdom DeviceiPhone 11 ProOperating SystemiOS My Question or IssueBasically, when browsing an album, the tracks aren't showing. In other words, I cant choose what track to play from an album, which seems like a fairly key featu...

Visitor

Plan Free Country United kingdom   Device iPhone 11 Pro Operating System iOS   My Question or Issue Basically, when browsing an album, the tracks aren't showing. In other words, ...

Xenia

Spotify Legend

979 Views

1 replies

0 likes

iOS
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  • 1 replies
  • 0 likes

Superuser Contribution Playlist Removing themselves from my Library

PlanPremiumCountrySouth AfricaDeviceiPhone 11 Pro 256 GB (189GB Available)Operating SystemiOS 11.5.1 I go through spotify, and download all the music that I enjoy as well as various playlists. After a couple days I return to my app to play some of th...

Visitor

Plan Premium Country South Africa Device iPhone 11 Pro 256 GB (189GB Available) Operating System iOS 11.5.1   I go through spotify, and download all the music that I enjoy as well as va...

Petya

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ongoing pause/streaming issue with Premium Spotify

For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so.Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music.The last update did nothing to solve this issue.I tried to strea...

Casual Listener

For 2 weeks now Spotify has been stop playing music/streaming every 10 minutes or so. Yesterday, stopped streaming completely and I had to switch to my Pandora account to listen my music. The last ...

Elena

Moderator

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Genius BTL has disappeared for all songs

PlanPremiumCountryCanadaDeviceiPhone 8 My Question or IssueCan I get the genius behind the lyrics feature back? has it been discontinued?

Visitor

  Plan Premium Country Canada Device iPhone 8   My Question or Issue Can I get the genius behind the lyrics feature back? has it been discontinued?

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Cannot use Spotify on Apple Watch

PlanFree/PremiumSingapore iPhone XSiOS 14 Public Beta Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple watch seems to work just fine, but when i use the spotify widget on the appl...

Visitor

Plan Free/Premium Singapore   iPhone XS iOS 14 Public Beta   Initially my spotify widget stopped working on my apple watch, whenever spotify song is playing, "now playing" on apple w...

1057 Views

0 replies

0 likes

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IOS app keeps forgetting my Followed Artists

PlanPremiumCountryUSADeviceiPad 10.5 inchOperating SystemiOS 13.5.1 My Spotify app keeps forgetting the artists that I've followed. I've done the reinstall thing, both the quick version and the full version, and about half the time, on reinstall, the...

Visitor

Plan Premium Country USA Device iPad 10.5 inch Operating System iOS 13.5.1   My Spotify app keeps forgetting the artists that I've followed. I've done the reinstall thing, both the quic...

MattSuda

Spotify Star

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Can't view songs of artists' page or their albums

PlanFreeCountryUSADeviceIphone 6s +Operating SystemiOS 13.6 My Question or IssueJust recently I was trying to add some new songs to my playlist right. I looked up the artist but when i tried to view their songs or the songs on the albums I couldn't v...

Newbie

Plan Free Country USA Device Iphone 6s + Operating System iOS 13.6   My Question or Issue Just recently I was trying to add some new songs to my playlist right. I looked up the artist ...

Billy-J

Spotify Star

876 Views

1 replies

0 likes

  • 876 Views
  • 1 replies
  • 0 likes

Superuser Contribution App shows random serial numbers instead of Alexa/Echo device names

I have devices all through the house, they are all named and for a time they all showed up in the Spotify app, but now almost all of them show a really long serial number (a mix of letters and numbers) so I can’t tell which device is which. Any ideas...

Casual Listener

I have devices all through the house, they are all named and for a time they all showed up in the Spotify app,  but now almost all of them show a really long serial number (a mix of letters and ...

rxm2020

Casual Listener

8778 Views

16 replies

9 likes

  • 8778 Views
  • 16 replies
  • 9 likes

Solved!!Superuser Contribution Local file used to be on my phone but disappeared

PlanPremiumCountryUKDeviceIphone 11Operating SystemiOS 13.6 My Question or IssueSo I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new ones onto my phone and I noticely today that 1 of them has disappeared off my p...

Regular

Plan Premium Country UK Device Iphone 11 Operating System iOS 13.6   My Question or Issue So I have about 20 songs on local files on my phone. About 2 weeks ago, I downloaded 2 new one...

Elena

Moderator

3544 Views

4 replies

0 likes

  • 3544 Views
  • 4 replies
  • 0 likes

Downloads Redownloading

iPhone IOS up to date premium memberUShi my name is Isaac and my problem is when I download my music in liked songs on my iPhone a couple days later they all get offloaded and they have to be re downloaded on to my phone. This has caused my phone bil...

Visitor

iPhone IOS up to date  premium member US hi my name is Isaac and my problem is when I download my music in liked songs on my iPhone a couple days later they all get offloaded and they have to...

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes

Unable to view songs in an album or artist

Whenever i try to click on an album to view the songs in the album i am unable to click on it and the letters are frayed out whenever i click on an artist to see their songs the same thing happens i am unable to click. This has become very annoying b...

Visitor

Whenever i try to click on an album to view the songs in the album i am unable to click on it and the letters are frayed out whenever i click on an artist to see their songs the same thing happens i ...

Billy-J

Spotify Star

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Are there plans to remove the Facebook SDK from the Spotify iOS app?

I recently found out that the Spotify app on iOS bundles the facebook SDK which runs arbitrary Facebook code on startup, using the permissions given to the Spotify app, and makes a request to graph.facebook.com, in order to enable tracking.I don't us...

Visitor

I recently found out that the Spotify app on iOS bundles the facebook SDK which runs arbitrary Facebook code on startup, using the permissions given to the Spotify app, and makes a request to graph.f...

user-removed

Not applicable

1235 Views

2 replies

1 likes

  • 1235 Views
  • 2 replies
  • 1 likes

Solved!! Spotify IOS not showing local files but shows on Android and Windows

PlanPremiumCountryPhilippinesDevice(iPhone 6+, Samsung Galaxy S10, Windows PC)Operating System(iOS 12.4.7, Android 10, Windows 7) My Question or IssueHello and good day fellow spotify users. I was wondering why the spotify on my iPhone does not list ...

Newbie

  Plan Premium Country Philippines Device (iPhone 6+, Samsung Galaxy S10, Windows PC) Operating System (iOS 12.4.7, Android 10, Windows 7)   My Question or Issue Hello and g...

taemkv

Music Fan

1075 Views

1 replies

0 likes

  • 1075 Views
  • 1 replies
  • 0 likes

Bug when editing queue

PlanPremiumCountryDenmarkDeviceiPhone XSOperating SystemiOS 13.2.3 My Question or IssueWhen editing the queue it will only work when dragging a track further down. When attempting to drag a track up the queue the screen will just look like it is scro...

Newbie

Plan Premium Country Denmark Device iPhone XS Operating System iOS 13.2.3   My Question or Issue When editing the queue it will only work when dragging a track further down. When attem...

turgutma

Visitor

1058 Views

2 replies

0 likes

bug
queue
  • 1058 Views
  • 2 replies
  • 0 likes

Pop-Up Suggestions in premium account

Keep getting a banner pop-up suggestion for a podcast called "Reply-All". Ive closed the pop-up and even clicked it once hoping that would get rid of it. It shows as a banner within the app. I have all notifications disabled in the app and in my phon...

Casual Listener

Keep getting a banner pop-up suggestion for a podcast called "Reply-All". Ive closed the pop-up and even clicked it once hoping that would get rid of it. It shows as a banner within the app. I have a...

osornios

Spotify Star

2110 Views

4 replies

5 likes

  • 2110 Views
  • 4 replies
  • 5 likes

IPhone and Acura RDX second generation

PlanPremiumCountryRussiaDeviceiPhone 6sOperating SystemiOS last one Spotify by cable display only cover picture and no song, artist and album name, but thru Bluetooth name song, artist and album but no cover picture. It disappoints me. And I not unde...

Visitor

Plan Premium Country Russia Device iPhone 6s Operating System iOS last one   Spotify by cable display only cover picture and no song, artist and album name, but thru Bluetooth name song...

755 Views

0 replies

0 likes

Acura RDX
Car integration
Car Stereo
  • 755 Views
  • 0 replies
  • 0 likes

Can't add full albums to playlists

PlanFreeCountry DeviceiPhone SE, not the 2020 versionOperating SystemiOS 13.5.1Spotify version 8.5.66 My Question or IssueI cannot add full albums to a playlist. I've tried a quick reinstall and a clean reinstall following suggestions from other thre...

Casual Listener

Plan Free Country   Device iPhone SE, not the 2020 version Operating System iOS 13.5.1 Spotify version 8.5.66   My Question or Issue I cannot add full albums to a playlist. I've ...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes