Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45106 Views

45 replies

10 likes

  • 45106 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111491 Views

116 replies

13 likes

Other
  • 111491 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1938 Views

0 replies

0 likes

iOS
  • 1938 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302912 Views

62 replies

16 likes

  • 302912 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128767 Views

19 replies

38 likes

  • 128767 Views
  • 19 replies
  • 38 likes

How do I register for Spotify premium with a 17 digit card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t enrol for Spotify premium because I have a 17 Digit credit card and the sign up only ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...

Billy-J

Spotify Star

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

Can't select a song while playing on another device

PlanPremiumCountryUSA DeviceMacbook Pro 2015, iPhone XR Operating System(iOS 13, MacOS Mojave) Spotify MacOS: 1.1.37.690.g8f3b16fcSpotify iOS: 8.5.66.762 My Question or IssueCan't select a song if music is playing on another device. Playing music on ...

Visitor

Plan Premium Country USA   Device Macbook Pro 2015, iPhone XR   Operating System (iOS 13, MacOS Mojave)   Spotify MacOS: 1.1.37.690.g8f3b16fc Spotify iOS: 8.5.66.762 &nbsp...

user-removed

Not applicable

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

iPhone+Spotify+my car always results in fast, skipping

PlanPremiumCountryUSDevice(iPhone XROperating SystemMost recent My Question or IssueWhen my iPhone is attached to my car via Bluetooth, Spotify always has problems. It sounds like fast forward/skipping and it continues even if I delete/reinstall the ...

Casual Listener

Plan Premium Country US Device (iPhone XR Operating System Most recent    My Question or Issue When my iPhone is attached to my car via Bluetooth, Spotify always has problems. It ...

murfmakr

Casual Listener

629 Views

2 replies

0 likes

  • 629 Views
  • 2 replies
  • 0 likes

Only SOME local files will transfer to my iPhone.

PlanFree/PremiumCountryUnited KingdomDeviceiPhone XRMacBook Pro 13-inchOperating SystemiOS 13.5.1macOS Catalina 10.15.4 My Question or IssueI've been trying to transfer local files from my MacBook to my iPhone. All my local files play fine on my Mac....

Newbie

  Plan Free/Premium Country United Kingdom Device iPhone XR MacBook Pro 13-inch Operating System iOS 13.5.1 macOS Catalina 10.15.4   My Question or Issue I've been trying to tr...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Repeat play and repeat track button missing from iOS after update

iOS on iPhonepremium subscription My Question or Issuesince the last update the repeat track and repeat playlist button are no longer available. If they have been moved then please help me find the new location

Visitor

iOS on iPhone premium subscription     My Question or Issue since the last update the repeat track and repeat playlist button are no longer available.  If they have been moved the...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Can't choose a playlist picture [mobile]

Hi, I recently just signed up for the Family Premium plan and was told that I can change the picture for my playlist. When I went to go try to change the playlist picture, there was no option. I click on "edit playlist" and the only thing I can chang...

Casual Listener

Hi,   I recently just signed up for the Family Premium plan and was told that I can change the picture for my playlist. When I went to go try to change the playlist picture, there was no option...

Billy-J

Spotify Star

697 Views

3 replies

0 likes

  • 697 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can no longer see features from an artist

I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features. Only their albums, singles, and playlists. PlanPre...

Casual Listener

I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features....

Xenia

Spotify Legend

5008 Views

5 replies

0 likes

  • 5008 Views
  • 5 replies
  • 0 likes

Spotify keeps "resetting" or forgetting my recently played

I used to be able to listen to a playlist on my Spotify app, and then continue listening to it the next day. Recently it seems as if Spotify will "forget" withtin a couple of hours, and I have to start the playlist from the start, instead being able ...

Newbie

I used to be able to listen to a playlist on my Spotify app, and then continue listening to it the next day. Recently it seems as if Spotify will "forget" withtin a couple of hours, and I have to sta...

dragracin94

Casual Listener

1115 Views

1 replies

3 likes

  • 1115 Views
  • 1 replies
  • 3 likes

Superuser Contribution How can i sync my local files from my iPhone to my Mac

PlanPremiumCountryU.S Device(iPhone XR, Macbook Pro Mid 2014)Operating System(iOS 14, MacOS Catalina) My Question or IssueHi! So i had recently upgraded my Macbook and when i did not all of my local files were transferred. I can go to a playlist on m...

Newbie

Plan Premium Country U.S   Device (iPhone XR, Macbook Pro Mid 2014) Operating System (iOS 14, MacOS Catalina)   My Question or Issue Hi! So i had recently upgraded my Macbook and...

Mario

Spotify Legend

1017 Views

1 replies

0 likes

  • 1017 Views
  • 1 replies
  • 0 likes

Can’t view/listen to music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen I click to view a list of songs under an artist, nothing happens. I’ve restarted, update...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue when I ...

Emilia_8

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Opening Albums

PlanFreeCountryUSADeviceiPhone My Question or IssueI used to be able to open albums by pressing on the area where the songs that are apart of the album are listed. Now, when i press it, the text just blinks. Someone please tell me why because I’m so ...

Newbie

Plan Free Country USA Device iPhone    My Question or Issue I used to be able to open albums by pressing on the area where the songs that are apart of the album are listed. Now, w...

Emilia_8

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Searching/Opening Albums

When I search for albums or artists I cannot open the “playlist” of their own songs/similar songs. I can only open it if I search for a specific song. PlanFreeCountryUnited StatesDeviceiPhone 8Operating SystemiOS 13.5.1 My Question or Issue

Casual Listener

When I search for albums or artists I cannot open the “playlist” of their own songs/similar songs. I can only open it if I search for a specific song.  Plan Free Country United States Devic...

Emilia_8

Community Legend

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

iPad Spotify – Blank Now Playing screen

PlanPremiumCountryPhilippinesDeviceiPad Mini (2nd Gen)Operating SystemiOS 12.4.6 IssueBug occurs randomly and started happening after the latest update. Only fix is force close app and reopen.

Casual Listener

Plan Premium Country Philippines Device iPad Mini (2nd Gen) Operating System iOS 12.4.6   Issue Bug occurs randomly and started happening after the latest update. Only fix is force clo...

Billy-J

Spotify Star

1075 Views

3 replies

0 likes

  • 1075 Views
  • 3 replies
  • 0 likes

Spotify Group Session Code will not scan in Green/Red Colorblind Mode

PlanPremiumCountryUSDeviceIphone Xs and Xs MaxOperating System(OS 13 When an iphone is set to use the Green/Red Colorblind filter, other phones can't scan the Spotify code to enter a group session.

Newbie

Plan Premium Country US Device Iphone Xs and Xs Max Operating System (OS 13   When an iphone is set to use the Green/Red Colorblind filter,  other phones can't scan the Spotify&nbs...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Home screen taken over by podcast recommendations

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 13.5.1Question or IssueHow do I get the Home screen to go back to making music recommendations? Over the last two weeks, the customizations/recommendations completely flipped to podcasts. I'd much...

Newbie

Plan Premium Country US Device iPhone X Operating System iOS 13.5.1 Question or Issue How do I get the Home screen to go back to making music recommendations? Over the last two weeks, the cu...

514 Views

0 replies

1 likes

  • 514 Views
  • 0 replies
  • 1 likes

Lyrics not working

PlanPremiumCountryBrazilDeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueI updated the app and restarted the device several times. I even tried to unnistall and logged out, however it doesn't work for me. It doesn't appear on the desktop ...

Regular

Plan Premium Country Brazil Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue I updated the app and restarted the device several times. I even tried to unnistall and l...

Billy-J

Spotify Star

883 Views

1 replies

1 likes

Desktop
iOS
iphone
lyrics
  • 883 Views
  • 1 replies
  • 1 likes

Playback pauses on all other devices as soon as iPhone app is open

PlanPremiumCountryCanadaDeviceiPhone 11 Pro, Windows 10, MacOS 10.15,Sonos, Apple CarPlayMy Question or IssueWhen playing music from any of my device (including CarPlay), if the iOS app is running on my phone (even if in background), the playback pau...

Newbie

Plan Premium Country Canada Device iPhone 11 Pro, Windows 10, MacOS 10.15,Sonos, Apple CarPlay My Question or Issue When playing music from any of my device (including CarPlay), if the iOS app...

708 Views

0 replies

0 likes

  • 708 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify can’t be deleted

PlanFreeCountryUnited StatesDeviceiPhone 7Operating SystemiOS 13.5.1 My Question or IssueHi, After Spotify kept crashing this morning, I decided to try and delete the app and thought it would help. I’m not sure how, but only the icon disappears, Yet ...

Casual Listener

  Plan Free Country United States Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue Hi, After Spotify kept crashing this morning, I decided to try and delete the...

Petya

Community Legend

3341 Views

8 replies

0 likes

  • 3341 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution spotify ios app wont load images or podcasts

PlanPremium (student)CountryNetherlands (country of account), Switzerland (country of use)DeviceiPhone SE (Gen 6)Operating SystemiOS 12.3.1App version8.5.65.787 My Question or IssueMy Spotify iOS app does not load images or any details of podcasts. I...

Casual Listener

Plan Premium (student) Country Netherlands (country of account), Switzerland (country of use) Device iPhone SE (Gen 6) Operating System iOS 12.3.1 App version 8.5.65.787   My Question...

Mario

Spotify Legend

2061 Views

3 replies

0 likes

Images
ios app
Podcasts
  • 2061 Views
  • 3 replies
  • 0 likes