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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239368 Views

27 replies

5 likes

  • 239368 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121228 Views

118 replies

13 likes

Other
  • 121228 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2793 Views

0 replies

0 likes

iOS
  • 2793 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306318 Views

62 replies

16 likes

  • 306318 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131354 Views

19 replies

38 likes

  • 131354 Views
  • 19 replies
  • 38 likes

Bug when editing queue

PlanPremiumCountryDenmarkDeviceiPhone XSOperating SystemiOS 13.2.3 My Question or IssueWhen editing the queue it will only work when dragging a track further down. When attempting to drag a track up the queue the screen will just look like it is scro...

Newbie

Plan Premium Country Denmark Device iPhone XS Operating System iOS 13.2.3   My Question or Issue When editing the queue it will only work when dragging a track further down. When attem...

turgutma

Visitor

1049 Views

2 replies

0 likes

bug
queue
  • 1049 Views
  • 2 replies
  • 0 likes

Pop-Up Suggestions in premium account

Keep getting a banner pop-up suggestion for a podcast called "Reply-All". Ive closed the pop-up and even clicked it once hoping that would get rid of it. It shows as a banner within the app. I have all notifications disabled in the app and in my phon...

Casual Listener

Keep getting a banner pop-up suggestion for a podcast called "Reply-All". Ive closed the pop-up and even clicked it once hoping that would get rid of it. It shows as a banner within the app. I have a...

osornios

Spotify Star

2105 Views

4 replies

5 likes

  • 2105 Views
  • 4 replies
  • 5 likes

IPhone and Acura RDX second generation

PlanPremiumCountryRussiaDeviceiPhone 6sOperating SystemiOS last one Spotify by cable display only cover picture and no song, artist and album name, but thru Bluetooth name song, artist and album but no cover picture. It disappoints me. And I not unde...

Visitor

Plan Premium Country Russia Device iPhone 6s Operating System iOS last one   Spotify by cable display only cover picture and no song, artist and album name, but thru Bluetooth name song...

747 Views

0 replies

0 likes

Acura RDX
Car integration
Car Stereo
  • 747 Views
  • 0 replies
  • 0 likes

Can't add full albums to playlists

PlanFreeCountry DeviceiPhone SE, not the 2020 versionOperating SystemiOS 13.5.1Spotify version 8.5.66 My Question or IssueI cannot add full albums to a playlist. I've tried a quick reinstall and a clean reinstall following suggestions from other thre...

Casual Listener

Plan Free Country   Device iPhone SE, not the 2020 version Operating System iOS 13.5.1 Spotify version 8.5.66   My Question or Issue I cannot add full albums to a playlist. I've ...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Behind the lyrics is so bad

I'm calling to the spotify managers!! I bet %80 of spotify users not looking to the behind the lyrics and I'm sure %55 Of spotify users hate this because we can't scroll down to the musics fast!!! I think that you should have the choice of disabling ...

Newbie

I'm calling to the spotify managers!! I bet %80 of spotify users not looking to the behind the lyrics and I'm sure %55 Of spotify users hate this because we can't scroll down to the musics fast!!! I ...

TerryTimes

Visitor

2107 Views

2 replies

4 likes

  • 2107 Views
  • 2 replies
  • 4 likes

Issues with playboack

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone XrOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 14My Question or IssueI liked a Eurobeat song and now every playlist (all the ones made for me by spotif...

Visitor

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone Xr Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 14 My Question or Issue I li...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Solved!! [Mobile] Tapping the and more button does not work

Tapping the and more button does not work.   アプリの「もっと見る」ボタンが一部のアーティストページで機能していません。「もっと見る」ボタンを押しても何も反応がないです。Iphoneを再起動しましたが改善しません。 Iphone SE ,IOS13 .5.1 Spotify app 8.5.66.762 , もっと見る ボタンが反応しないアーティスページトの例 https://open.spotify.com/artist/2JIf5JxI3ypOSf...

Music Fan

  Tapping the and more button does not work.         アプリの「もっと見る」ボタンが一部のアーティストページで機能していません。「もっと見る」ボタンを押しても何も反応がないです。Iphoneを再起動しましたが改善しません。 Iphone SE ,IOS13 .5.1 ...

teito2000

Music Fan

2421 Views

7 replies

2 likes

bugs
  • 2421 Views
  • 7 replies
  • 2 likes

No "Go to radio" button

PlanFreeCountryRussiaDeviceIphone XOperating SystemiOS 13.5.1 Hello for everyone!The problem is that my phone does not have the "Go to radio" button and I cannot create a radio station based on my songs or artists. There is no such problem on a PC. T...

Visitor

  Plan Free Country Russia Device Iphone X Operating System iOS 13.5.1   Hello for everyone! The problem is that my phone does not have the "Go to radio" button and I cannot crea...

477 Views

0 replies

0 likes

labels
  • 477 Views
  • 0 replies
  • 0 likes

Apple ID

So I made a new Spotify account with my Apple ID, then I changed the email from my Apple ID one to my regular email, but I still get emails to my Apple ID email, how can I fix this? I saw that you can erase the Apple ID account, but if I do that does...

Visitor

So I made a new Spotify account with my Apple ID, then I changed the email from my Apple ID one to my regular email, but I still get emails to my Apple ID email, how can I fix this? I saw that you ca...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes

Songs keep skipping

Plan: Premium FamilyCountry: MexicoDevice iPhone 11 ProMaxOperating System: iOS 13 Since 2 weeks ago, every time my wife plays music the songs skip after some irregular number of seconds, sometimes it’s after 10 seconds, sometimes after 40 seconds, a...

Visitor

Plan: Premium Family Country: Mexico Device iPhone 11 ProMax Operating System: iOS 13   Since 2 weeks ago, every time my wife plays music the songs skip after some irregular number of ...

423 Views

0 replies

0 likes

iOS
Song skipping
Trouble with playing
  • 423 Views
  • 0 replies
  • 0 likes

Superuser Contribution I have no queue button

 (sorry not sure why the picture is blurry) PlanFreeCountryUnited States DeviceCurrently:iPhone 11, it was also gone on my iPhone 8Operating SystemiOS 13.5.1(idk if I understood the question sorry) My Question or IssueMy phone is missing the queue bu...

Casual Listener

 (sorry not sure why the picture is blurry)   Plan Free Country United States  Device Currently:iPhone 11, it was also gone on my iPhone 8 Operating System iOS 13.5.1(idk if I understoo...

derpydonut5

Casual Listener

1828 Views

3 replies

0 likes

queue
Queue Button
  • 1828 Views
  • 3 replies
  • 0 likes

Go to Artist Radio > Blank Screen

PlanPremiumCountryUSADeviceiPhone 11 Pro / MacBook ProOperating SystemiOS 13.3.1 / MacOS 10.15.2 My Question or IssueClicking "Go to Artist Radio" does not work on a particular album I am trying to get a radio station for. The screen where the genera...

Casual Listener

Plan Premium Country USA Device iPhone 11 Pro / MacBook Pro Operating System iOS 13.3.1 / MacOS 10.15.2   My Question or Issue Clicking "Go to Artist Radio" does not work on a particul...

awinhayden

Casual Listener

1467 Views

4 replies

0 likes

  • 1467 Views
  • 4 replies
  • 0 likes

iPad Pro Slide Over problem

Hi!I have a problem with Slide Over mode on iPad Pro 11” app. Please take a look at the screenshot. I don’t know where is the bottom, but it seems to be a problem with app code. I think that it has to change because it’s very annoying due to the fact...

Visitor

Hi! I have a problem with Slide Over mode on iPad Pro 11” app. Please take a look at the screenshot. I don’t know where is the bottom, but it seems to be a problem with app code. I think that it has...

paveltsialnou

Newbie

1385 Views

6 replies

0 likes

  • 1385 Views
  • 6 replies
  • 0 likes

Solved!! issue

PlanFree/PremiumCountry UK Deviceiphone 8 plusOperating SystemiOS 13.5.1 My Question or Issue i can not view or open any songs

Casual Listener

Plan Free/Premium Country  UK     Device iphone 8 plus Operating System iOS 13.5.1   My Question or Issue   i can not view or open any songs   

marwa1

Casual Listener

1245 Views

6 replies

1 likes

  • 1245 Views
  • 6 replies
  • 1 likes

Intermittent connectivity issues

Hi I’m a spotify Premium plan user in Singapore. Currently using the iphone 11, iOS 13.5.1. I just got a Samsung earbuds+ recently and noticed that when I use it to listen to music on Spotify, the song keeps cutting off and lags sometimes and then an...

Visitor

Hi I’m a spotify Premium plan user in Singapore. Currently using the iphone 11, iOS 13.5.1.   I just got a Samsung earbuds+ recently and noticed that when I use it to listen to music on S...

Carmel_Beauty

Newbie

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

Solved!! Plays random song not in playlist

PlanFreeCountryUnited StatesDeviceiPhone XR Operating SystemIOS 13.5.1 When ever I play the Hamilton soundtrack, it plays a few songs, the plays random songs that are not in the playlist or related at all.

Regular

  Plan Free Country United States Device iPhone XR  Operating System IOS 13.5.1     When ever I play the Hamilton soundtrack, it plays a few songs, the plays random son...

Billy-J

Spotify Star

2073 Views

10 replies

0 likes

  • 2073 Views
  • 10 replies
  • 0 likes

[iOS][Playlists] Ads

I keep getting ads saying if I watch it I get 30 minutes of music without ads. But I never get the full 30 minutes. Please fix

Casual Listener

I keep getting ads saying if I watch it I get 30 minutes of music without ads. But I never get the full 30 minutes. Please fix 

Joel-M

Composer

553 Views

1 replies

0 likes

iOS
Playlists
  • 553 Views
  • 1 replies
  • 0 likes

Track

Plan FreeCountryKazakhstan Device Iphone 8 plus Operating System. IOS 13.5.1 I can’t control the music, rewind or click on the next track. I can’t click on the track and play it

Regular

Plan  Free Country Kazakhstan    Device Iphone 8 plus   Operating System.  IOS  13.5.1   I can’t control the music, rewind or click on the next track...

Billy-J

Spotify Star

1136 Views

8 replies

0 likes

  • 1136 Views
  • 8 replies
  • 0 likes

Album cover not showing in the bottom left corner

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 13.5.1 When playing songs (which as I noticed are not liked) very often the album cover is not showing up. Also the background color doesn’t change (just black).

Casual Listener

Plan Premium Country Germany Device iPhone 11 Operating System iOS 13.5.1   When playing songs (which as I noticed are not liked) very often the album cover is not showing up. Also the ...

Billy-J

Spotify Star

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

New update

PlanPremiumCountryPLDeviceiPhone 11Operating SystemiOS 13.6 I've recently started using Spotify again on my old account wich I haven't been using for two years. Now I'm back and I paid for Premium.But I'm really confused about updates. I think I have...

Visitor

  Plan Premium Country PL Device iPhone 11 Operating System iOS 13.6   I've recently started using Spotify again on my old account wich I haven't been using for two years. Now I'm...

Billy-J

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes