Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37153 Views
15 replies
36 likes

37153 Views
15 replies
36 likes

Superuser Contribution Reinstalled app and won't download or connect when on wifi

PlanPremiumCountryCanadaDeviceiPhone 7Operating SystemiOS 13.4 My Question or IssueMy downloaded songs were not playing unless I was connected to wifi. So I deleted the app, updated the system hardwear, reinstalled the app now it will not load any of...

geologistfreder
Visitor
Plan Premium Country Canada Device iPhone 7 Operating System iOS 13.4 My Question or Issue My downloaded songs were not playing unless I was connected to wifi. So I deleted the app, ...
2020-03-25 11:52:34 PM
2020-03-26 4:44:37 PM
Ivan
Spotify Legend
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Superuser Contribution Why do my downloaded songs refuse to load when I'm not connected to the internet?

PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 13.3.1 Every time I try to listen to songs where I don't have access to WiFi, my downloaded songs won't load. I just see the three loading dots on the screen and nothing happens. On the pictu...

Plzhalp
Newbie
Plan Premium Country Canada Device iPhone XR Operating System iOS 13.3.1 Every time I try to listen to songs where I don't have access to WiFi, my downloaded songs&nbsp...
2020-03-25 4:39:41 PM
2020-03-26 4:06:24 PM
Ivan
Spotify Legend
443 Views
1 replies
0 likes

443 Views
1 replies
0 likes

Superuser Contribution How to transfer downloaded playlists between accounts?

Hello everyone,So here is the problem: I just decided to change my account that had lots of playlists in it to another new account. Most of the playlists were downloaded and i checked the storage and it was there so I thought that when I create the n...

sarperpetin
Newbie
Hello everyone, So here is the problem: I just decided to change my account that had lots of playlists in it to another new account. Most of the playlists were downloaded and i checked the storage a...
2020-03-25 2:35:01 PM
2020-03-26 3:46:34 PM
Ivan
Spotify Legend
659 Views
1 replies
0 likes

659 Views
1 replies
0 likes

Superuser Contribution Playlist duplicated song without warning bug

My Question or IssueIf you already have a song in one your playlists, and hit the “add songs” button, and add an already existing song to your playlist, it will continue without giving you a warningNote: it only worked with me if I added songs from “...

kostasmarm
Casual Listener
My Question or Issue If you already have a song in one your playlists, and hit the “add songs” button, and add an already existing song to your playlist, it will continue without giving you a warnin...
2020-03-25 9:06:26 AM
2020-03-26 2:36:29 PM
Mario
Spotify Legend
944 Views
3 replies
0 likes

944 Views
3 replies
0 likes

Superuser Contribution In app sound

after every song the app keep saying “lets keep it going with similar songs m” how do i turn it off

RajaSalar
Visitor
after every song the app keep saying “lets keep it going with similar songs m” how do i turn it off
2020-03-25 2:14:05 PM
2020-03-26 2:24:47 PM
Ivan
Spotify Legend
460 Views
1 replies
1 likes

460 Views
1 replies
1 likes

Superuser Contribution Songs past alone

I have Spotify premium, my phone is iPhone 11 Pro Max . I have a question. When I play song from one of my playlists instead of moving to the next song in the playlist it’s moves to a random song that is not in my playlist. What can I do for this to ...

Agam1
Visitor
I have Spotify premium, my phone is iPhone 11 Pro Max . I have a question. When I play song from one of my playlists instead of moving to the next song in the playlist it’s moves to a random song tha...
2020-03-25 12:22:16 AM
2020-03-26 11:00:18 AM
Mario
Spotify Legend
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

Superuser Contribution Dragging items in queue is buggy

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 13.1.1 My Question or IssueWith the lastest update (downloaded today), reordering items in the queue is very difficult. To reproduce: Play a song/playlist/etc.Open the queueScroll the ...

user-removed
Visitor
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 13.1.1 My Question or Issue With the lastest update (downloaded today), reordering items in the queue is very...
2019-09-29 8:07:06 AM
2020-03-26 8:52:29 AM
Peter
Spotify Legend
11557 Views
15 replies
8 likes

11557 Views
15 replies
8 likes

Solved!! Transfer song created in Logic Pro X from Apple Music Playlist to Spotify Playlist.

My Question or Issue I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks

GervServ
Casual Listener
My Question or Issue I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks ...
2019-02-24 2:47:33 AM
2020-03-26 7:24:46 AM
BellaGorden
Regular
2210 Views
3 replies
0 likes

2210 Views
3 replies
0 likes

Autoplay problem - annoying Spotify voice notification

I’m using Spotify premium for iOS. When autoplay is enabled, if I search for a song and then play it, after the song is finished there is an annoying Robot voice that says “the song’s done, next up, more songs like it” or similar before playing the n...

danielzhang
Casual Listener
I’m using Spotify premium for iOS. When autoplay is enabled, if I search for a song and then play it, after the song is finished there is an annoying Robot voice that says “the song’s done, next up, ...
2020-03-20 7:08:10 AM
2020-03-26 2:16:13 AM
MiaG23
Visitor
2677 Views
9 replies
7 likes

2677 Views
9 replies
7 likes

The last update

I have a problem on the last update of SpotifyBefore the update ver 8.5.49, when I turn on the shuffle it will just shuffle what's in the playlist but this update even if I choose the playlist it will change to another song in another playlist, also ...

Seedi1
Casual Listener
I have a problem on the last update of Spotify Before the update ver 8.5.49, when I turn on the shuffle it will just shuffle what's in the playlist but this update even if I choose the playlist it w...
2020-03-23 10:30:29 PM
2020-03-25 6:13:04 PM
Seedi1
Casual Listener
799 Views
3 replies
0 likes
Social & Random

799 Views
3 replies
0 likes

Superuser Contribution Music stops after 30-40 seconds

preNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoDenmark iPhone XSOperating System(iOS 10 My Question or Issusthe music stops after 30-40 seconds also the songs I ...

Mvest71
Casual Listener
preNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Duo Denmark iPhone XS Operating System (iOS 10 &n...
2020-03-23 3:54:00 PM
2020-03-25 4:38:50 PM
Mvest71
Casual Listener
1568 Views
2 replies
0 likes

1568 Views
2 replies
0 likes

Superuser Contribution Black screen on search results

PlanPremiumCountry Device(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) black screen is all that shows after typing in a search. No results just black screen.

knownote
Regular
Plan Premium Country Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) black screen is all that shows after typing in a search. No results just bla...
2020-03-23 1:12:19 PM
2020-03-25 3:00:19 PM
Ivan
Spotify Legend
640 Views
1 replies
0 likes

640 Views
1 replies
0 likes

Superuser Contribution Podcast position not remembered in app

PlanPremiumUSA DeviceiPhone 11Operating SystemiOS 13 For the last month or two, when I start playing a podcast, stop, and restart again at a later time, the position playback starts in is not where I stopped listening. The position in playback is abo...

Rogdooley
Casual Listener
Plan Premium USA Device iPhone 11 Operating System iOS 13 For the last month or two, when I start playing a podcast, stop, and restart again at a later time, the position playb...
2020-03-17 1:47:53 AM
2020-03-25 1:54:57 PM
Rogdooley
Casual Listener
474 Views
2 replies
0 likes

474 Views
2 replies
0 likes

Superuser Contribution Artist page black

artists Page won’t load, just is black. I tried deleting the app restarting phone and redownload Spotify but still when I search for an artist their page is black.

Soundsinamotion
Casual Listener
artists Page won’t load, just is black. I tried deleting the app restarting phone and redownload Spotify but still when I search for an artist their page is black.
2020-03-23 2:44:22 AM
2020-03-25 1:50:00 PM
Ivan
Spotify Legend
1464 Views
9 replies
7 likes

1464 Views
9 replies
7 likes

Player Glitch in Slide Over View

My Question or IssueThe top left and right corner of the player in Slide Over view is not aligned with the app border, black area appeared. The bottom controls of the player is also out of the border. PlanPremiumDeviceApple iPad Pro 11”Operating Syst...

bruhyousad
Newbie
My Question or Issue The top left and right corner of the player in Slide Over view is not aligned with the app border, black area appeared. The bottom controls of the player is also out of the bord...
2019-07-29 8:21:53 AM
2020-03-25 11:27:48 AM
pio90
Visitor
608 Views
2 replies
0 likes

608 Views
2 replies
0 likes

"Spotify: music and playlists" is not compatible with this iPad

PlanPremiumCountryArgentinaDeviceiPad miniOperating SystemiOS 9.3.5 My Question or IssueOk, I fully understand that my iPad device is a bit old. IOS cannot be updated. But I need help to know any alternative to download the application and be able to...

Uliibarbera
Visitor
Plan Premium Country Argentina Device iPad mini Operating System iOS 9.3.5 My Question or Issue Ok, I fully understand that my iPad device is a bit old. IOS cannot be updated. But I ...
2020-03-24 9:24:23 PM
604 Views
0 replies
0 likes
iOS

604 Views
0 replies
0 likes

Chromecast disconnects randomly

PlanPremiumCountryNetherlands DeviceiPhone XR, tried with other phones, same issue Operating SystemiOS 13.3.1 My Question or IssueWhenever I connect my iPhone to my chromecast through Spotify and play music, it randomly disconnects. This was not alwa...

uwotm8
Newbie
Plan Premium Country Netherlands Device iPhone XR, tried with other phones, same issue Operating System iOS 13.3.1 My Question or Issue Whenever I connect my iPhone t...
2020-03-23 4:14:35 PM
2020-03-24 8:52:37 PM
matzejo
Visitor
732 Views
1 replies
2 likes
Disconnect

732 Views
1 replies
2 likes

After playing a song it just reverts back to my most listen to songs/main playlist

PlanPremiumCountryunited statesDevice(iPhone 6s and my newly built pc )Operating System(iOS 12.1.4/Windows 10) My Question or IssueI cant seem to figure out why i can search or play any song, and instead of spotify staying with that playist or song l...

Leggtyler
Newbie
Plan Premium Country united states Device (iPhone 6s and my newly built pc ) Operating System (iOS 12.1.4/Windows 10) My Question or Issue I cant seem to figure out why i can search ...
2019-03-25 7:24:49 PM
2020-03-24 6:22:27 PM
whistletoes
Casual Listener
1543 Views
3 replies
2 likes

1543 Views
3 replies
2 likes

New layout (home & artist page) not showing

Despite many many logout, clean app install, reboots, apps update, nor my home page or artists page are showing the new layouts ;-( Any suggestion?iOS 13.4 iPhone 11 Pro Spotify 8.5.50.910

user-removed
Visitor
Despite many many logout, clean app install, reboots, apps update, nor my home page or artists page are showing the new layouts ;-( Any suggestion? iOS 13.4 iPhone 11 Pro Sp...
2020-03-18 7:08:27 PM
2020-03-24 5:54:30 PM
TobyReese
Casual Listener
575 Views
2 replies
0 likes

575 Views
2 replies
0 likes

New user interface not "locked"

Premium user. iOS 13.3. iPhone 11 Pro. So, Spotify recently updated the user interface, via a server update as far as my lack of knowledge can tell. When I sign in to my wife's Spotify, from my phone, she has the new interface. When I sign back into ...

user-removed
Visitor
Premium user. iOS 13.3. iPhone 11 Pro. So, Spotify recently updated the user interface, via a server update as far as my lack of knowledge can tell. When I sign in to my wife's Spotify...
2020-03-20 1:59:43 PM
2020-03-24 11:06:14 AM
user-removed
Not applicable
496 Views
4 replies
1 likes

496 Views
4 replies
1 likes

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