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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36818 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102234 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298933 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125704 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Force Touch menu not updating

hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed. if I click one of the suggested playlist, they just won’t play either. any idea...

Visitor

hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed.    if I click on...

MattSuda

Spotify Star

2865 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

New albums

PlanFreeCountryUkDeviceIphone 6sOperating System Latest iosMy Question or Issueno albums allowing me to view the tracklist. Has this “feature” been removed cause i cant see all the songs on a album. Any help appreciated.

Visitor

Plan Free Country Uk Device Iphone 6s Operating System   Latest ios My Question or Issue no albums allowing me to view the tracklist. Has this “feature” been removed cause i cant see a...

Billy-J

Spotify Star

741 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

[iOS] Spotify cannot be reinstalled/deleted after app crash

PlanPremium DeviceiPhone 6s Operating SystemiOS 13.5.1 My Question or Issue Like many users, my Spotify app crashed suddenly a few days back. After that it kept crashing when I've tried to open it.After multiple deletions and installations & switchin...

Casual Listener

Plan Premium    Device iPhone 6s   Operating System iOS 13.5.1   My Question or Issue   Like many users, my Spotify app crashed suddenly a few days back. Afte...

Joel-M

Composer

875 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Audiobooks ‘similar artists’ disappeared

I recently found that you can listen to audiobooks on Spotify, although it can be difficult to chose a book to listen to with the way books come up on Spotify.I found that you could choose ‘similar artist’ for the author of the book, and other simila...

Newbie

I recently found that you can listen to audiobooks on Spotify, although it can be difficult to chose a book to listen to with the way books come up on Spotify. I found that you could choose ‘similar...

540 Views

0 replies

0 likes

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Push notifications

PlanPremiumCountryThe NetherlandsDeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueI have read in another post that push notifications are disabled for every platform. My question is why and will it ever be enabled again? It can be frustra...

Newbie

Plan Premium Country The Netherlands Device iPhone X Operating System iOS 13.5.1   My Question or Issue I have read in another post that push notifications are disabled for every platf...

513 Views

0 replies

1 likes

  • 513 Views
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  • 1 likes

Keeps switching the song every time I go into a new playlist.

Plan: PremiumCountry: Canada Device: iPhone XROperating System: iOS 13.5.1 Every single time I have a song playing and go into a new album just to browse songs to add to queue it changes my song to the first one of that album. Super frustrating that ...

Visitor

Plan: Premium Country: Canada Device: iPhone XR Operating System: iOS 13.5.1   Every single time I have a song playing and go into a new album just to browse songs to a...

380 Views

0 replies

0 likes

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Spotify App crashes on startup IOS

PlanPremiumCountryAustriaDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueMy Spotify App crashes instantly on startup since I updated it to the newest version.I have two things I might did wrong I played music with Spotify while updating...

Casual Listener

Plan Premium Country Austria Device iPhone 6s Operating System iOS 13.5.1   My Question or Issue My Spotify App crashes instantly on startup since I updated it to the newest version. ...

EthanS1

Community Legend

1308 Views

4 replies

1 likes

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Solved!! Getting spotify premium on Iphone not working

My Question or IssueI have subscribed for a premium account on my macbook which seems to be working fine, but I am unable to download the app on my iphone SE5.Several years ago I downloaded the free version with a different email account on the iphon...

Casual Listener

My Question or Issue I have subscribed for a premium account on my macbook which seems to be working fine, but I am unable to download the app on my iphone SE5. Several years ago I downloaded the f...

Billy-J

Spotify Star

824 Views

3 replies

0 likes

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  • 3 replies
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Most of Library gone, Playlists greyed out

Plan Premium Country USA Device iPhone XR Operating SystemiOS 13.5.1 My Question or IssueJust looked at my library and playlists.My playlists are greyed out and the vast majority of the hundreds of songs I had in my Library (all of which I often list...

Casual Listener

Plan Premium   Country USA   Device iPhone XR   Operating System iOS 13.5.1   My Question or Issue Just looked at my library and playlists. My playlists are greye...

487 Views

0 replies

0 likes

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  • 0 likes

Compensation?

PlanPremiumCountrySpainDeviceiPhone 11Operating SystemiOS 13.5.1 My Question or IssueHi! How is Spotify planning to compensate us, Premium members, for not being able to use the App at all for the whole day?

Casual Listener

Plan Premium Country Spain Device iPhone 11 Operating System iOS 13.5.1   My Question or Issue Hi! How is Spotify planning to compensate us, Premium members, for not being able to use ...

Juantxón

Casual Listener

648 Views

2 replies

0 likes

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  • 2 replies
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Spotify app keeps crashing on open

PlanPremiumCountryAustralia DeviceiPhone 11 ProOperating SystemiOS 13.5.1 My Question or IssueWas using the Spotify iOS app to play music through a Bluetooth speaker and the app crashed halfway through a song. The app now crashes within moments of op...

Visitor

Plan Premium Country Australia   Device iPhone 11 Pro Operating System iOS 13.5.1   My Question or Issue Was using the Spotify iOS app to play music through a Bluetooth speaker a...

Monitherese

Casual Listener

1762 Views

6 replies

5 likes

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  • 6 replies
  • 5 likes

Spotify can’t open this type of link on this device

PremiumUSAiPhone XiOS 13.5.1When attempting to open “Liked Songs” playlist I get the message above. Songs will play but playlist won’t open. I’ve tried power cycling phone and reunstalling app, and logging out and in.

Visitor

Premium USA iPhone X iOS 13.5.1 When attempting to open “Liked Songs” playlist I get the message above. Songs will play but playlist won’t open. I’ve tried power cycling phone and reunstalling ap...

SoundShots

Composer

1555 Views

1 replies

0 likes

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Rapid Skipping/Stuttering IOS

PlanPremiumCountryUSA Device(iPhone XR)Operating System(iOS 10) My Question or IssueFor months now my Spotify will either play ok, Or just start rapid fire skipping entire playlists and never stopping. I can’t even close the app and reopen it continu...

Casual Listener

  Plan Premium Country USA   Device (iPhone XR) Operating System (iOS 10)   My Question or Issue For months now my Spotify will either play ok, Or just start rapid fire ski...

DassTeeni

Casual Listener

1044 Views

1 replies

0 likes

glitching
Help Spotify!
skipping
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Car bluetooth song skips not working [Iphone]

I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.

Visitor

I have a premium account right now and the recent update won't allow me to skip songs on my Iphone 6. My car skip works with other applications. If there is a way to fix it let me know.

380 Views

0 replies

0 likes

  • 380 Views
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profile won't load

Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something went wrong, have another go?" and the only option ...

Newbie

Hi so basically, whenever i openup my account (i have a premium fam membership) on my iphone XR i click home on my app, and then the gear and then on my name (profile) and it just tells me "something...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
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App crashing when WiFi or mobiledata is activated

Plan: PremiumCountry: Germany DeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueHey lads,so my app worked totally fine until today. When I'm trying to start it, it just crashes immediatly. But only when I'm connected to a WiFi or have mobi...

Regular

Plan: Premium Country: Germany   Device iPhone 8 Operating System iOS 13.5.1   My Question or Issue Hey lads, so my app worked totally fine until today. When I'm trying to st...

EthanS1

Community Legend

1135 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

my app keeps crashing

PlanPremiumCountryUKDeviceiphone 8Operating Systemios 13.5.1My Question or IssueEverytime i go to open the spotify app it crashes. I have tried restarting my phone and reinstalling the app several times however nothing has changed.

Visitor

Plan Premium Country UK Device iphone 8 Operating System ios 13.5.1 My Question or Issue Everytime i go to open the spotify app it crashes. I have tried restarting my phone and reinstalling ...

EthanS1

Community Legend

896 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

App error

I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already. Help mePlanPremiumCountry Device(iPhone 8 Plus )O...

Visitor

I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already...

Billy-J

Spotify Star

394 Views

1 replies

0 likes

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  • 1 replies
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Still crashinb

PlanPremiumCountry Device 8 plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ios 13.5.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethe app keeps crashing. Reinstalling doesnt helpeither.

Regular

Plan Premium Country   Device 8 plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ios 13.5.1 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...

Billy-J

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Private Mode doesn‘t work for external devices

PremiumCountry Germany Device(iPhone XsOperating System(iOS My Question or IssueI mostly listen to music via other devices - not my phone, but google home, Carplay, Tiger box or else. But the private mode only works on my phone - still children music...

Regular

Premium Country Germany   Device (iPhone Xs Operating System (iOS   My Question or Issue I mostly listen to music via other devices - not my phone, but google home, Carplay, Tiger ...

620 Views

0 replies

0 likes

  • 620 Views
  • 0 replies
  • 0 likes