Help Wizard

Step 1


App error

App error

I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already. Help me






(iPhone 8 Plus )

Operating System

(iOS 10)


My Question or Issue


1 Reply

Hey @Jesus51, thanks for reaching out to the Community!


I'll be happy to help. 

Could you try Logging out > Restart device > Log back in? If that doesn't work, let me what iOS version you're currently running on your iPhone. You can find this by going to Settings > General > About. 


Let me know how this goes!

Billy-JSpotify Star
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