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App error

App error

Avatar of Jesus51
Visitor
2020-07-10 01:57 PM

I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already. Help me

Plan

Premium

Country

 

Device

(iPhone 8 Plus )

Operating System

(iOS 10)

 

My Question or Issue

 

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1 Reply

Avatar of Billy-J
Spotify Star
Spotify Star
2020-07-10 09:19 PM

Hey @Jesus51, thanks for reaching out to the Community!

 

I'll be happy to help. 

Could you try Logging out > Restart device > Log back in? If that doesn't work, let me what iOS version you're currently running on your iPhone. You can find this by going to Settings > General > About. 

 

Let me know how this goes!

Billy-JSpotify Star
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