Help Wizard

Step 1


iOS App Crash

iOS App Crash







iPhone 11 pro and iPhone XR

Operating System

iOS 13.5.1


My Question or Issue

Open and Crash

2 Replies

Hey there @Macaca


Thanks for reaching out to the Community about this. 

In case the Spotify app crashes immediately when you try to launch it on your iPhone you might be experiencing an issue that we're currently looking into.


Take a look at this Ongoing Issue and add your vote by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well. 


It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.


Hope this helps. Let us know if you have any more questions. 

i also have this issue on my iphone x, it keeps crashing the instant i click on the app

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