Help Wizard

Step 1


My premium isn't working

My premium isn't working

I paid £0:99p for spotify premium for 3 months and it doesn't seem to be working .
I can't access any of the features but I did get an email said that I have paid for it .
2 Replies

Hey @Lucy92! Welcome to the Spotify Community. ^^


That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks! ^^



Thanks for the help but I have tried re installing spotify but it hasn't changed anything .

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