Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

New phone, trouble syncing.

Solved!

New phone, trouble syncing.

Hi, Ive just upgraded my phone to the iphone 5. 

I had spotify on my iPhone 4 and had over 500 songs synced. I of course synced spotify onto my new phone. 

However the songs on the app are not syncing over. I have gone onto the Spotify app on my computer to make sure the playlists are ticked and they all have the status of 'pending'.

Is there something im doing wrong or something i need to do? or do i just wait lol..

Cheers, Jordan.

Reply

Accepted Solutions
Marked as solution

I solved it myself.. if you go settings and playback.

Turn your offline mode on, leave it for a while. Turn it bak off.

Your music SHOULD start to sync. Be patient

View solution in original post

2 Replies
Marked as solution

I solved it myself.. if you go settings and playback.

Turn your offline mode on, leave it for a while. Turn it bak off.

Your music SHOULD start to sync. Be patient

Glad to hear it!

Suggested posts