No sound on certain playlists on iPhone

[kordic21]

This is an issue I have with some albums/playlists, like for example the Ironic album by Alanis Morissette and Love Made Me Do It album by Elin Lanto. They are downloaded/synced on both my Mac and my iPhone. The problem is I get no sound on them on my iPhone, just with those two albums. I have deleted them, added them, synced them on my mac and iPhone several times, but for some reason I get no sound on those two albums on my iPhone. On my Mac, they work fine, just as everything else on both my Mac and Iphone. What should I do. Can´t get any help on your support pages

[kordic21]

Update: I get sound on one track on the Elin Lanto-album, no sound on the rest of the tracks. I had sound for 2-3 seconds on another track, then it vanished. This is a head scratcher....hope someone can help

[Joe]

Hi. It sounds like the playlists may not have downloaded correctly or the spotify cache is corrupted. Could you try restarting your iphone by holding the the Home and Lock buttons together for 10 seconds and see it that helps. If not, please reinstall spotify on your iphone, resynch those playlists and see if they play.