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[Maxumasprime]

I just paid for spotify premium after having a break for a while and now when I go onto the app it says I still have spotify free subscription. I log in using my 'maxumasprime' login and still no help I also have tried deleting the app and re downloading it but still no luck!
Any ideas?

[Joe]

It seems there was a brief glitch which may have affected you. Hopefully @user-removed will appear in a minute to say it is all fixed for you 🙂

[user-removed]

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@jwylot wrote:

It seems there was a brief glitch which may have affected you. Hopefully @user-removed will appear in a minute to say it is all fixed for you 🙂

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[lozru]

I have the same problem :_(

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jwylot wrote:

It seems there was a brief glitch which may have affected you. Hopefully @Calvin will appear in a minute to say it is all fixed for you 🙂

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[Maxumasprime]

Thank you. Now it seems there is a new problem!! When I press to play a track it comes up with 'unable to play track' any other advice?

[user-removed]

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@Maxumasprime wrote:
Thank you. Now it seems there is a new problem!! When I press to play a track it comes up with 'unable to play track' any other advice?

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Have you tried restarting the app?  It might be a slight hangover from the first problem.

[Maxumasprime]

Ah my bad!! Thanks very much for all your help!!