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Not playing certain songs

Not playing certain songs

 

Plan

Premium

Country

 U.S.

Operating System

iOS 10

My Question or Issue

 For some reason some songs on certain albums won’t play on my iPhone, for example Four out of 5 on the new Arctic Monkeys album. It’s just that one song and even if I press on it nothing will happen, no error message or anything. I have the same situation with other songs from other albums as well

Reply
2 Replies

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Could you share the link to their album?

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

iOS 12.1.2
Spotify 8.4.88.280

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