Offline mode isnt working

[Tiffaine]

Hi ive had premium account for a few months nw. All of my songs were avaliable in offline mode at one point, over the last month or so everytime i close the spotify app the green arrow next to the songs in my playlist disappears and im unable to listen to them in offline mode until i download them again and now today i cant download any of my songs and listen to them in offline mode. which means im constantly streaming my music. if i wanted to constantly stream music and be charged i would use youtube instead of paying for spotify premium every month.

I have tried signing in and out of my account, deleting and reinstalling the app and i have 5GB of storage on my phone i cant seem to find any answers to my problem.

[Ajay1234]

Just wrote in another thread that I am having the same issue.

[Tiffaine]

any luck with a solution?

[Ajay1234]

No, my work around has been to delete and reinstall and resync all of my files again. Until the next time the issue occurs at which point, I will just cancel my membership as it will be like the 6th time I have had to do this in the last year.

[Tiffaine]

I'm considering the same.

[Zeppelin452]

Im having this problem too! so frustrating, none of my music will download at all, i have more then enough space on my laptop, it just has the sign that tells you its waiting to download but nothing downloads. Not sure why im paying for this!

[MrThomasson]

I am having nearly the same problem. My songs are still downloaded and marked with a Green thingy, but won't play. It used to play them but the last week suddenly No More. I reinstalled the app. Re downloaded every Song. But still isn't working.. Anyone has a solution for this problem?

[Kenzen]

I have the exact problem how is it not fixed by now. There is no number to reach spotify......