Pausing when lowering volume?

[JanineWilly]

Hi,

I've got a Spotify Premium Version and love to listen to music on my IPhone (4G).

But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to 

the 'Exploring' menu.

Who can help?

[Peter__]

Sounds weird, what version of iOS and Spotify are you using?

[Joe]

...and are you using the iphne hardware volume buttons or those on a remote of some kind?

[JanineWilly]

I am using iOS 7.0.4 

[JanineWilly]

... right, I use the hardware buttons of my mobile.

[Joe]

Hi. Could you try resetting your phone by by holding the sleep/wake button at the top right of the device and the Home button at the bottom center of the face at the same time for 10 seconds, until it resets then reinstall the spotify app. Hopefully that will fix it.

[JanineWilly]

I'll try it. 🙂 Just give me a sec.