Premium account doesn't work on iPad

[PGG_Neerven]

Hi

I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go to my computer and log in on the spotify website there stands that i'm using spotify premium. On my computer works it perfectly.

Hope someone can help me

[Joe]

You may have logged in using the wrong credentials on your ipad. Try logging out then log back in using the same credentials you use on your desktop client.

[MichaelJerzak]

---

@PGG_Neerven wrote:

Hi

I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go to my computer and log in on the spotify website there stands that i'm using spotify premium. On my computer works it perfectly.

Hope someone can help me

---

have you tried logging out and in again

[PGG_Neerven]

I have already tried relogging and it doesn't solve the problem

[Adam · Accepted solution]

---

@PGG_Neerven wrote:

I have already tried relogging and it doesn't solve the problem

---

Sorry to repeat advice but could you log out and back in once more? I've tried kickstarting your subscription at our end which'll hopefully get things going.

[PGG_Neerven]

Thanks, now it works

[user-removed]

I have the same problem. on my pc and andriod it says that im subscribing in spotify premium but my on my ipad its say that its free. tried re-install the app and relogging in. it works!!