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Premium not working

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Premium not working

Hi I bought premium spotify for 9.99 month. It has appeared on my credit card statement and taken my money but still says I must be premium. User to stream
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3 Replies

Hi, and welcome to the community!

 

It can take a little time for a premium activation to occur.

Try reinstalling Spotify, reloads everything so might make it register the fact you are premium.

Does Spotify desktop say Spotify premium at the top?

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
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I just ordered a little bit ago. I have receipt and everything and it charged my card. Will try reinstalling
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Thank you

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