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Private session on the iphone app

Private session on the iphone app

I just downloaded the new ios software and now I cannot access the "settings" option on the sidebar, so I cannot turn on the Private setting. The bar where it shows what song is playing is blocking it, and I can't make it go away without deleting the app and then re-installing every time I want to turn private on. Is anyone else having this problem? I am going to to have to delete Spotify if this persists -- I listen to all my music on private!

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4 Replies

This is a known issue which has been reported to the Spotify team. For me I am able to clear the now playing bar by force closing the app, its still annoying but at least its know a reinstall!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Unfortunately when I force close the app, the now playing bar doesn't go away. Any other ways for making that happen?

I can just about (and quite skillfully) tap the settings option on my 4S still even though it is behind the play bar (there is a tiny gap).

Unfortunately the only other thing I can think of is:
- Turning your phone off and on again?
- Reinstalling the app

Neither of which are even close to "easy" workarounds.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Ah I found the tiny gap. I can make that work for a little while, as long as they deal with this problem soon! Thanks for the help.

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