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Shuffle toggle is not going back after i switch to smart recommended shuffle mode

Solved!

Shuffle toggle is not going back after i switch to smart recommended shuffle mode

  • Usually I use shuffle mode, but when i try to disable it, it goes first to smart shuffle (which is ok) then doesn’t move to stop shuffle mode. I have to restart the app to switch off the smart shuffle mode. Help pls.

Plan

Premium

Country

Azerbaijan 

Device

(iPhone 14 Pro)

Operating System

( iOS 16.2)

Reply

Accepted Solutions
Marked as solution

Hey @ibadov, thanks for reaching out to the Community!

I just tested this on my iPhone 14 Pro, and I do not see this issue being presented. Can you try a clean reinstall of the app following these steps? Also, you can update your iPhone as the latest version as of (09/16/2023) is 16.6.1. You can do so by going to Settings > General > Software Update. 

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @ibadov, thanks for reaching out to the Community!

I just tested this on my iPhone 14 Pro, and I do not see this issue being presented. Can you try a clean reinstall of the app following these steps? Also, you can update your iPhone as the latest version as of (09/16/2023) is 16.6.1. You can do so by going to Settings > General > Software Update. 

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Reinstalling helped. Thanks.

Hey @ibadov,

 

You’re welcome! I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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