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Sign in trouble

I am having trouble signing into my spotify app. I am operating on an iPhone 5s. When I go to login it says this email has already been used to create an account. I can login to my spotify on my safari browser etc. but I can't through the app. Very frustrating as I pay for the premium service! Please help!
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Hi @Metalmomma666,

 

On your iPhone you have to enter - as the label says - your username and NOT your registered email.

Let me know if it works!

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Hi @Metalmomma666,

 

On your iPhone you have to enter - as the label says - your username and NOT your registered email.

Let me know if it works!

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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