Siri voice assistant doesn't work


Siri voice assistant doesn't work







iPhone XR

Operating System

iOS 13


My Question or Issue


Since iOS 13 siri should also work with spotify, when I say the command Hey Siri play Metallica on Spotify I get the hint I have to access your spotify data if I allow this i get the message there is nothing in your media library

Does anyone know the problem ?

2 Replies

Re: Siri voice assistant doesn't work

Rock Star 22
Rock Star 22

Hey @CarstenB1, thanks for reaching out to the Community!


I understand your concern.

I've checked on my end since I also have an iPhone, and Siri did ask to allow them access to my Spotify to do this, and I tapped Allow. After that Siri was able to play the tunes without a problem.


If you get that message and tap Allow, does it still play the music you ask for? If not, could you try restarting your iPhone - and let me know the iPhone model you have and your current iOS version?


Keep me posted! 

Billy-JRock Star 22
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Re: Siri voice assistant doesn't work

Hey @Billy-J
Even though Carsten did not answer it seems as if I have the same issue and I can't find any solution for it.
May iPhone 6s (iOS 13.5.1) and my Spotify are on the newest Version.

I can start Siri and give an order. Right after that Siri tells me that it needs access to Spotify. I can confirme this via voice or via touch. After I confiremed the access it shows the Spotify Play Window within Siri but the command is not fullfilled, nothing happens.
If I try it again I have to confirm the command again. It's a bit as if the orders from Siri is send but as if Spotify specific commands aren't applied.
Commands like paus, next song, and so on are applied without any issue.

Best Regards