Help Wizard

Step 1


Some song won't play

Some song won't play






iPhone 6s



My Question or Issue

Most songs play normally, but some songs won't play at all even if I'm connected to the internet. When pressing the song on the app, nothing happens - it doesn't turn grey, and the song doesn't show up as if it's in queue - and it's like I didnt even touch the song/button.

I've tried to log out and reinstall the app but this doesn't work. 



1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Billy-JSpotify Star
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