Songs cannot be played

[livenlove13]

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album however the song's remained in grey text, i.e. they were unselectable. 

I got home and tried to play it on my laptop (it's a lenovo, if that makes a difference) but the same thing happened. I tried to play it on Google Chrome as well to see if perhaps it's my account that's the problem. 

I don't have Premium but even when I clicked "shuffle", nothing played at all. 

I'm suspecting that it's because it's unavailable in my country (Singapore) but I can't confirm this since I don't have any fellow fans to ask. 

Please help me in case this happens again in the future. Thank you. 

[jean3601 · Accepted solution]

Hey @livenlove13, Welcome to the community! 🙂

It seems perfect is not available in Singapore 😞

In future you can use this website  to check if a song is available in your country 🙂

I hope this helped! 🙂

[livenlove13]

I was able to hear Perfect. It's Home that I couldn't play.

[livenlove13]

But regardless, thank you so much for helping 🙂