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Songs cannot be played

Solved!

Songs cannot be played

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album however the song's remained in grey text, i.e. they were unselectable. 

 

I got home and tried to play it on my laptop (it's a lenovo, if that makes a difference) but the same thing happened. I tried to play it on Google Chrome as well to see if perhaps it's my account that's the problem. 

 

I don't have Premium but even when I clicked "shuffle", nothing played at all. 

 

I'm suspecting that it's because it's unavailable in my country (Singapore) but I can't confirm this since I don't have any fellow fans to ask. 

 

Please help me in case this happens again in the future. Thank you. 

Reply

Accepted Solutions
Marked as solution

Hey @livenlove13, Welcome to the community! šŸ™‚

 

It seems perfect is not available in Singapore šŸ˜ž

 

In future you can use this website  to check if a song is available in your country šŸ™‚

 

I hope this helped! šŸ™‚

View solution in original post

3 Replies
Marked as solution

Hey @livenlove13, Welcome to the community! šŸ™‚

 

It seems perfect is not available in Singapore šŸ˜ž

 

In future you can use this website  to check if a song is available in your country šŸ™‚

 

I hope this helped! šŸ™‚

I was able to hear Perfect. It's Home that I couldn't play.

But regardless, thank you so much for helping šŸ™‚

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