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Spotify 0.8.0 crash on iPhone 5 with iOS 7.0.3

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Spotify 0.8.0 crash on iPhone 5 with iOS 7.0.3

It crash just after logging in. I think it occur when trying to load playlists. I have this issue since 0.7.x version.

 

I tried perfomring a clean installation, restarting the device, etc. No way.

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This might seem a bit strange, but can you try creating a device password outlined here for partner devices and then try logging into the app using your numerical username and that password. 

 

Will then definitely point out if its either an account issue or its related to Facebook. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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9 Replies

Hey @Zescher 🙂

 

Do you have a large number of playlists?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Yes, I do. A very large indeed where some playlists with a very large number of tracks.  I think playlists loading should be on demand.

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I have the same problem! Tried everything: -Deleted half of the Playlists; Rebooted the iPhone; deleted and reinstalled the App.

When I start the App with a different Account (directly linked with spotify and without Playlists) it works. But when I lock in with my FB Account the App always crashes while loading.

 

???

Marked as solution

This might seem a bit strange, but can you try creating a device password outlined here for partner devices and then try logging into the app using your numerical username and that password. 

 

Will then definitely point out if its either an account issue or its related to Facebook. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

WORKED! THX!

My account wasn't created through Facebook, so this doesn't solve my problem.

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The new update (0.9.0) didn't solve the issue..

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Incident Identifier: F5E2C67A-AC36-4BF3-A7B2-A3159879FC57

CrashReporter Key:   87edbb8ca7f8f68ad4ca05d580c3d1f66d639213

Hardware Model:      iPhone5,2

Process:             Spotify [999]

Path:                /var/mobile/Applications/FEF11A59-AA82-40BD-AADC-78093653F959/Spotify.app/Spotify

Identifier:          com.spotify.client

Version:             90000008 (0.9.0)

Code Type:           ARM (Native)

Parent Process:      launchd [1]

 

Date/Time:           2013-11-08 20:20:53.710 +0100

OS Version:          iOS 7.0.3 (11B511)

Report Version:      104

 

Exception Type:  EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Triggered by Thread:  0

 

Last Exception Backtrace:

(0x30f69e7e 0x3b2c66c2 0x30f69dc0 0x3189a3f0 0x93db6 0x95c9a 0x30a8d6 0x30b104 0x5c7bbe 0x5c7636 0x5cb876 0x5cb7a2 0x5cb700 0x5cb49e 0x5bcb44 0x5c959a 0x5c9bd8 0x5ca576 0x5caafa 0x561704 0x5619ec 0x547efc 0x560f5a 0x561170 0x561ed6 0x549c34 0x549f38 0x45adf4 0x2dd858 0x3194de46 0x30f34f1a 0x30f343e2 0x30f32bd2 0x30e9d46c 0x30e9d24e 0x35bd72e6 0x33752840 0x878b8 0x3b7bfab2)

 

Thread 0 Crashed:

0   libsystem_kernel.dylib        0x3b8761fc 0x3b863000 + 78332

1   libsystem_pthread.dylib       0x3b8dda4e 0x3b8da000 + 14926

2   libsystem_c.dylib             0x3b827028 0x3b7dd000 + 303144

3   Spotify                       0x002c546e 0x62000 + 2503790

4   CoreFoundation                0x30f6a182 0x30e95000 + 872834

5   libobjc.A.dylib               0x3b2c6924 0x3b2be000 + 35108

6   libc++abi.dylib               0x3ac8c1b0 0x3ac75000 + 94640

7   libc++abi.dylib               0x3ac8ba04 0x3ac75000 + 92676

8   libobjc.A.dylib               0x3b2c6796 0x3b2be000 + 34710

9   CoreFoundation                0x30f69b84 0x30e95000 + 871300

10  Spotify                       0x000879d6 0x62000 + 154070

11  libdyld.dylib                 0x3b7bfab4 0x3b7be000 + 6836

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