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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 43496 Views
  • 15 replies
  • 36 likes
  • 43496 Views
  • 15 replies
  • 36 likes

2 accounts same email address and iOS is not working on premium.

Hi,As the subject says I have 2 accounts a Facebook and spotify. I think because of this my iOS spotify on premium is not working. Would it be possible to delete the Facebook account?Regards,

  • Casual Listener
  • Hi, As the subject says I have 2 accounts a Facebook and spotify. I think because of this my iOS spotify on premium is not working. Would it be possible to delete the Facebook account? Rega...
  • Howcoza
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Help! I need somebody!

Description I have spotify premium. Whenever I plug my ipod in, and choose to manually select playlists, Spotify closes.It has become extremely frustrating. A more detailed description, using numbered steps 1. First I restored my ipod. 2. Then I sele...

  • Casual Listener
  • Description I have spotify premium. Whenever I plug my ipod in, and choose to manually select playlists, Spotify closes. It has become extremely frustrating.  A more detailed description, u...
  • Joe
  • Community Legend
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

Still slow downloads

I have an iPhone 4 and 5 and Spitify is slow to download on both. Looking through the Forum posts this isn't a problem with customers hard wear its an issue with Spotify systems. We need to notify a few high profile business / tech journalists to thi...

  • Newbie
  • I have an iPhone 4 and 5 and Spitify is slow to download on both. Looking through the Forum posts this isn't a problem with customers hard wear its an issue with Spotify systems. We need to notify a ...
  • josinski89
  • Newbie
  • 1047 Views
  • 2 replies
  • 0 likes
  • slow sync
  • 1047 Views
  • 2 replies
  • 0 likes

"unable to play track" on iphone 5s

Description I got a new Iphone 5s and spotify refuses to play any tracks with the error message " unable to play track" . I have cleared history/cookies, rebooted, reinstalled but the problem remains. This is true for streaming and syncing. A more de...

  • Casual Listener
  •   Description I got a new Iphone 5s and spotify refuses to play any tracks with the error message " unable to play track" . I have cleared history/cookies, rebooted, reinstalled but the prob...
  • onlineant
  • Casual Listener
  • 3622 Views
  • 4 replies
  • 0 likes
  • 3622 Views
  • 4 replies
  • 0 likes

languish

Spotify on my iphone is germen, how can I switch to English??

  • Newbie
  • Spotify on my iphone is germen, how can I switch to English??
  • Joe
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

How do you make playlists automatically public?

My friend uses the Spotify app for iPhone. I use Spotify on desktop (Windows XP). I have started following him but can't see any of his playlists and. He doesn't know how to make them public on the iPhone app. I know how to switch playlists from secr...

  • Casual Listener
  • My friend uses the Spotify app for iPhone. I use Spotify on desktop (Windows XP).   I have started following him but can't see any of his playlists and. He doesn't know how to make them public...
  • Peter__
  • Community Legend
  • 2526 Views
  • 2 replies
  • 0 likes
  • 2526 Views
  • 2 replies
  • 0 likes

Solved!! Blank white screen in iPad app.

Help! I have just tried to open my spotify app and I get a blank white screen. I can see the buttons down the side like search, what's new etc but nothing happens when I touch them. I have deleted the app and reloaded it twice. It is working on my iP...

  • Casual Listener
  • Help! I have just tried to open my spotify app and I get a blank white screen. I can see the buttons down the side like search, what's new etc but nothing happens when I touch them. I have deleted th...
  • Lulabella69
  • Casual Listener
  • 3249 Views
  • 2 replies
  • 0 likes
  • 3249 Views
  • 2 replies
  • 0 likes

Tracks not playing on app, tracks not syncing

I originally had a problem where the tracks (all local files synced from my computer to my phone) would not play. They would open and act like they were playing but there was nothing on the bar at the bottom. looked like this: http://community.spotif...

  • Regular
  • I originally had a problem where the tracks (all local files synced from my computer to my phone) would not play. They would open and act like they were playing but there was nothing on the bar at th...
  • thecourtneyset
  • Regular
  • 410 Views
  • 4 replies
  • 1 likes
  • 410 Views
  • 4 replies
  • 1 likes

Spotify Premium no streaming my music

So I just got Spotify Premium because I heard you can import your iTunes playlists into it. This excited me because my phone is literally out of space (I have about 15 pending app updates that I don't have space for lol). So the plan was to use Spoti...

  • Regular
  • So I just got Spotify Premium because I heard you can import your iTunes playlists into it. This excited me because my phone is literally out of space (I have about 15 pending app updates that I don'...
  • Joe
  • Community Legend
  • 1080 Views
  • 32 replies
  • 0 likes
  • 1080 Views
  • 32 replies
  • 0 likes

Solved!! 408 Error

I've been trying to access Spotify using my iPad and iPhone, but neither of them work, saying that there's a 408 error. I don't know why it's showing this because my account is registered inside the UK and I've never used Spotify outside of the UK. A...

  • Regular
  • I've been trying to access Spotify using my iPad and iPhone, but neither of them work, saying that there's a 408 error. I don't know why it's showing this because my account is registered inside the ...
  • nicolaiharbech
  • Newbie
  • 771 Views
  • 7 replies
  • 0 likes
  • 771 Views
  • 7 replies
  • 0 likes

selecting songs goes to radio

My Spotify recently has begun opening up the Start Radio screen when selecting songs. How do I configure to play the song only and not go to the radio screen? Thanks

  • Casual Listener
  • My Spotify recently has begun opening up the Start Radio screen when selecting songs. How do I configure to play the song only and not go to the radio screen?   Thanks
  • tcrepeau
  • Casual Listener
  • 266 Views
  • 3 replies
  • 0 likes
  • 266 Views
  • 3 replies
  • 0 likes

Radio function

the radio functin is not working. help.   

  • Newbie
  • the radio functin is not working. help.   
  • Thedev
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

I have spotify premium but it won't play offline

I am paying for spotify premuim but it will not play offline. This is very annoying

  • Casual Listener
  • I am paying for spotify premuim but it will not play offline. This is very annoying
  • Thedev
  • Community Legend
  • 712 Views
  • 3 replies
  • 0 likes
  • 712 Views
  • 3 replies
  • 0 likes

Solved!! The forward and next track button on the app isn't working with the locked iOS7 screen.

I just updated to the new iOS7 on my iPhone. I also just got the newest update to Spotify. Previously, when the screen locks after a minute, I would press the circle button on the iPhone twice and the music controls would appear with pause/play, prev...

  • Regular
  • I just updated to the new iOS7 on my iPhone. I also just got the newest update to Spotify. Previously, when the screen locks after a minute, I would press the circle button on the iPhone twice and th...
  • Ryan_Q3L
  • Regular
  • 4535 Views
  • 3 replies
  • 0 likes
  • 4535 Views
  • 3 replies
  • 0 likes

Issue still occurs

This problem occurs specifically when listening to spotify through bluetooth. Issue has occurred since ios 6 launch. Still there in ios 7.0.1

  • Regular
  • This problem occurs specifically when listening to spotify through bluetooth. Issue has occurred since ios 6 launch. Still there in ios 7.0.1
  • Evantron3000
  • Regular
  • 554 Views
  • 2 replies
  • 0 likes
  • 554 Views
  • 2 replies
  • 0 likes

Solved!! Playlist browser in search tab

Just wondering if the playlist selections that appear under the searchbar on the iphone version should also be visible on the ipad version?

  • Casual Listener
  • Just wondering if the playlist selections that appear under the searchbar on the iphone version should also be visible on the ipad version?
  • Peter__
  • Community Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Spotify playing in car with USB

Drive a 09 Honda civic, when I use spotify with the USB, car says unsupported, but with regular music it's fine, just the app, I'm not sure if it's normal common, or being fixed soon thanks!

  • Casual Listener
  • Drive a 09 Honda civic, when I use spotify with the USB, car says unsupported, but with regular music it's fine, just the app, I'm not sure if it's normal common, or being fixed soon thanks!
  • Peter__
  • Community Legend
  • 931 Views
  • 2 replies
  • 0 likes
  • 931 Views
  • 2 replies
  • 0 likes

How to turn off noise plays when skipping a song

On Spotify mobile for iPhone, when you skip a song it plays a very loud bleep. When I have my stereo loud and I skip the song this noise plays and its louder than my music and it pierces my eardrums. How do you shut that noise off?

  • Regular
  • On Spotify mobile for iPhone, when you skip a song it plays a very loud bleep. When I have my stereo loud and I skip the song this noise plays and its louder than my music and it pierces my eardrums....
  • Peter__
  • Community Legend
  • 1680 Views
  • 1 replies
  • 0 likes
  • 1680 Views
  • 1 replies
  • 0 likes

Solved!! My spotify is not syncing

My spotify is not syncing my playlist when I connect the usb cable does not appear anything (Ipod Device) on the left side below the button "DEVICE", nothing happens.I have iTunes installed on my computer,will be that I'm forgetting to install someth...

  • Regular
  • My spotify is not syncing my playlist when I connect the usb cable does not appear anything (Ipod Device) on the left side below the button "DEVICE", nothing happens. I have iTunes installed on my c...
  • Peter__
  • Community Legend
  • 892 Views
  • 5 replies
  • 0 likes
  • 892 Views
  • 5 replies
  • 0 likes

Latest update does not contain volume bar

Found that after the updating the latest application release when playing a track and bringing up the information data i.e. Album Title Artist Add to... Star Share Start radio There is now no longer a volume bar, I wonder if this was deliberate or no...

  • Visitor
  • Found that after the updating the latest application release when playing a track and bringing up the information data i.e.   Album Title Artist Add to... Star Share Start radio ...
  • Peter__
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes