What's up with this new Home screen?
Whats up with the new home screen being random playlist? Its really bad, can I change it back?
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- Casual Listener
- 55355 Views
- 969 replies
- 350 likes
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iOS
- 55355 Views
- 969 replies
- 350 likes
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FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
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Get help with Spotify for iOS devices
Forum Posts
Lyrics not showing
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
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- Not applicable
- 397102 Views
- 879 replies
- 326 likes
- 397102 Views
- 879 replies
- 326 likes
Downloading music on Apple Watch
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
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- Spotify Legend
- 78513 Views
- 124 replies
- 32 likes
- 78513 Views
- 124 replies
- 32 likes
Solved!! I have a different interface compared to my friends
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
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- Casual Listener
- 17922 Views
- 8 replies
- 0 likes
- 17922 Views
- 8 replies
- 0 likes
Saying I need spotify premium to play song
I am a paying customer and the app says I need to be a premium member to play songs. This is outrageous. I am paying my hard earned money to be denied the service I am paying for. Very disappointing
- I am a paying customer and the app says I need to be a premium member to play songs. This is outrageous. I am paying my hard earned money to be denied the service I am paying for. Very disappointing
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- Casual Listener
- 672 Views
- 4 replies
- 0 likes
- 672 Views
- 4 replies
- 0 likes
Solved!! Premium not working on my account
Hi what do I do to get my account started as a premium user after I logged in it keeps telling me only premium user can stream
- Hi what do I do to get my account started as a premium user after I logged in it keeps telling me only premium user can stream
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- Community Legend
- 418 Views
- 6 replies
- 0 likes
- 418 Views
- 6 replies
- 0 likes
Won't Sync new song to My ipod Classic. Please help.
I have followed all the instructions and it still won't syn the new songs to my ipod. Please help. Plus when i do just the stars on just new songs it wipes out all the previous songs and then doens't even add the new sogs. WHY???????
- I have followed all the instructions and it still won't syn the new songs to my ipod. Please help. Plus when i do just the stars on just new songs it wipes out all the previous songs and then doens't...
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- Community Legend
- 349 Views
- 1 replies
- 0 likes
- 349 Views
- 1 replies
- 0 likes
Have to rest offline playlists
Why do I have to reset my available offline playlists every time I open Spotify on my iPhone 5?
- Why do I have to reset my available offline playlists every time I open Spotify on my iPhone 5?
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- 161 Views
- 0 replies
- 0 likes
- 161 Views
- 0 replies
- 0 likes
Playlists do not work on iphone
When I go to my playlists it says I am not a premium user, but I can access them on my laptop. How can I fix this?
- When I go to my playlists it says I am not a premium user, but I can access them on my laptop. How can I fix this?
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- Community Legend
- 396 Views
- 9 replies
- 0 likes
- 396 Views
- 9 replies
- 0 likes
iPad app - Queue songs and artist/album info disappear (see screenshot)
Hi guys, This is something is happening a lot lately... let me try and explain cause is a bit complicated.... I like to flick through "related artists" and adding random songs to the queue while i keep discovering new "related artists" and so on but ...
- Hi guys, This is something is happening a lot lately... let me try and explain cause is a bit complicated.... I like to flick through "related artists" and adding random songs to th...
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- Casual Listener
- 528 Views
- 3 replies
- 0 likes
- 528 Views
- 3 replies
- 0 likes
Spotify on multiple devices
I have spotify premium but I can only access spotify on one iPhone. I have logged into my account on the other devices but it says I don't own spotify premium.
- I have spotify premium but I can only access spotify on one iPhone. I have logged into my account on the other devices but it says I don't own spotify premium.
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- Community Legend
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Gapless and cross fade playback of local tracks
When can we hope to see the IOS app handle playback of local tracks correctly. The question was raised the first time a long time ago and it still doesn't work - gapless and cross fade only work on streamed music
- When can we hope to see the IOS app handle playback of local tracks correctly. The question was raised the first time a long time ago and it still doesn't work - gapless and cross fade only work on s...
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- Regular
- 650 Views
- 6 replies
- 0 likes
- 650 Views
- 6 replies
- 0 likes
Spotify won't recognize my i-pod nano 7th generation
Hi,I recently subscribed to spotify premium in the hope that I would be able to use my i-Pod nano 7th generation. When I plug it spotify does not recognize it. Is there anything I can do about that?
- Hi, I recently subscribed to spotify premium in the hope that I would be able to use my i-Pod nano 7th generation. When I plug it spotify does not recognize it. Is there anything I can do about that?
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- Regular
- 1529 Views
- 4 replies
- 0 likes
- 1529 Views
- 4 replies
- 0 likes
My Ipod Classic isn't syncing the new music.
I have followedal the instructions but still it won't add the new songs to my device please help in thsstiuation. No I have not met the 3,333 song limit not even close. Thank you for your help in this matter.
- I have followedal the instructions but still it won't add the new songs to my device please help in thsstiuation. No I have not met the 3,333 song limit not even close. Thank you for your help in thi...
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- Community Legend
- 741 Views
- 1 replies
- 0 likes
- 741 Views
- 1 replies
- 0 likes
iPad never stops syncing...
My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downloading. What is this? How do I resolve it? Thanks!
- My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downlo...
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- 350 Views
- 0 replies
- 0 likes
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ipadproblemssync
- 350 Views
- 0 replies
- 0 likes
Premium not working
I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y information and everything
- I subscribed to spotify premium, the payment went through. I went and logged in to my iPhone app and it says I still need a premium subscription. Can anyone help on this. I double checked all y infor...
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- Roadie
- 583 Views
- 7 replies
- 0 likes
- 583 Views
- 7 replies
- 0 likes
Spotify not working on my iPhone
This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden
- This morning my spotify is not working my playlists are and I can't play any music it keeps on saying you need spotify premium which I have why as this happened all of a sudden
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- Roadie
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Music Will Not Play At The Gym On Iphone 5
I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was opened on the home computer - I did that and it wor...
- I cannot access any songs when at the gym, it comes up with 'this song only available online' or a red dot with a white mark comes up on all songs, someone suggested making sure the Spotify icon was ...
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- Community Legend
- 440 Views
- 1 replies
- 0 likes
- 440 Views
- 1 replies
- 0 likes
Can't log into Spotify on iPad & iPhone 4S
I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name).I've been using Spotify premium on both my iPad and iPhone for several months now, and it's worked perfectly, but a...
- I have two Spotify accounts, a regular one under my name, and a premium one that my dad got for me (that he registered under his name). I've been using Spotify premium on both my iPad and iPhone for...
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- 432 Views
- 0 replies
- 0 likes
- 432 Views
- 0 replies
- 0 likes
Syncing iPod to Spotify help needed!
I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPod, all it shows is a little orange circle with a da...
- I have an iPod nano, 3 gen. Does this mean I can only download local files? I've followed all the steps in order to sync Spotify playlists to my ipod. But everytime I go to put a playlist onto my iPo...
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- Regular
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Sync to iphone sans wifi?
I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer. How can I sync local files anyway? I have some songs I'd like.
- I'm on a university campus, and the way the wifi network works, my phone cannot be detected by my computer. How can I sync local files anyway? I have some songs I'd like.
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- Community Legend
- 312 Views
- 3 replies
- 0 likes
- 312 Views
- 3 replies
- 0 likes
Solved!! Spotify app in Mexico store
Hello, I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor ipad). Since I am in a two year assignment in Mexico, I bought ...
- Hello, I am a basic user of your service, and was thinking on upgrading to take advantage of the international feature, but sadly I can not download the app in my ios (neither iphone nor i...
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- Regular
- 2943 Views
- 2 replies
- 0 likes
- 2943 Views
- 2 replies
- 0 likes
Itouch offline
dear all,very simple question: with a premium package , can i get offline access to my playlist with an Itouch ?alternative question:are Android device better for this functionality ? reason: wanna buy the best device to maximize Spotify offline than...
- dear all, very simple question: with a premium package , can i get offline access to my playlist with an Itouch ? alternative question: are Android device better for this functionality ? &...
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- Community Legend
- 245 Views
- 2 replies
- 0 likes
- 245 Views
- 2 replies
- 0 likes
Synced songs
I changed I phones now all my synced songs are not available offline anymore, they became desynced. Any way I can get them back without having to sync them again
- I changed I phones now all my synced songs are not available offline anymore, they became desynced. Any way I can get them back without having to sync them again
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- Community Legend
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes