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newbie alert! having trouble with spotify premium on iphone

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newbie alert! having trouble with spotify premium on iphone

Hi. Can anyone help? I am paying for Spotify premium. It was taking up 4GB of space on my phone so i deleted it temporarily, so I could try and sort the problem via my mac.

 

I have redownloaded and installed the Spotify app onto my Iphone 5, but now none of my playlists will play at all. They are there but all greyed out, when I try to turn on 'available offline' it won't stay on.

 

Any ideas?

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Strange, can you try uninstalling again, then fully rebooting your phone by holding the home and lock buttons together until the apple logo appears on screen and then try reinstalling again? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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1 Reply
Marked as solution

Strange, can you try uninstalling again, then fully rebooting your phone by holding the home and lock buttons together until the apple logo appears on screen and then try reinstalling again? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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