Spotify IOS App forgets my Log On??

[cheeky261]

Hi there,

I am having an annoying issue with my spotify App on IOS. I am using Spotify Premium on my IPhone 5s (Version 7.0.6).

When logging on to my premium account, Spotify signs me on, no problem so far. After a while (usually 3-7 days of usage) when I start the app, it has simply forgotten my log on - I am not led to my personal "homescreen", but to the sign-on-window. So I have to sign on again, which wouldn't be too bad - the really annoying thing is that EVERYTIME I am being signed out, the app deletes all the music I've been saving for offline playing.

That really pisses me off because I have to download it all again as soon as I get into my WLAN. Just to be kicked out a few days later again.

I already tried to delete the app an install it again. I am definitely using the newest version. Doesn't matter as well if I am using facebook for logging on or enter the credentials manually - tried both of it.

Any idea what is happening there and what I might do to solve the issue???

Thanks a lot!

[Joe]

Are you using any sort of cache cleaner?

[cheeky261]

No, not knowingly at least. But I turn off the IPhone at Night and turn it on again in the morning. Might that be a problem?

[Joe]

@cheeky261 That shouldn't be causing offline music to disappear. I've moved this into the iOS section where you're more likely to get help.

[Peter__]

I've also seen this reported before if your iPhone runs out of battery.