My Question or Issue
I just purchased Spotify Premium $9.99 for 3 mo. Through the website on my laptop. I then started the app up on my iPhone 7+ and it still says FREE. I have done the following on my iPhone- logged out and logged back in, double checked all log-in info (it is all the same) deleted the app off of my phone THEN downloaded it again and re-logged in, Deleted it off phone AGAIN, turned off phone - turned phone back on RELOADED APP.. and it still says free and is still playing commercials.
My only work around this was having it play through the webplayer but then through my iPhone? what? - So what is the deal? how do I fix this. I would like to use this service when out and about and not tethered to my laptop.
Solved! Go to Solution.
Hey @52nramfk-s_zj Welcome to the Spotify Community!
When you get premium, you should get a receipt in your email. If you havent gotten that yet, it is because your bank is still hasnt been officially charged for your premium. Give it at least 48 hours. Let me know how it goes