Spotify crashes on ipad pro.

[user-removed]

Spotify crashes, at startup, on ipad pro.

Any suggestions?

[Nico]

Hey @user-removed! Welcome to the Spotify Community. ^^

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks!

Peace ^^

[shansson69]

I have the same problem, reinstalled the app twice and Spotify still crashes.

[user-removed]

Yes, I have reinstalled it three times. And I have shutdown and restarted the ipad as well. Nothing seems to work. Seems like a bug prevent it from running on the pro.

[squares]

Same problem here. Crashes immediately on opening.

[mjs_83]

I have to agree, I have the same problem, the Spotify App keeps crashing directly after starting it on the iPad Pro every time. I have reinstalled it a couple of times as well and nothing seems to help. 

[Kiddomac]

I have the same problem here. Reboots and reinstalls have done nothing. Hard reproduce able crash right at startup.

[kwl1966]

Yes the same with me

[Nico]

Hey @Kiddomac @mjs_83 @squares @shansson69 ! Welcome to the Spotify Community. ^^

This issue is already under investigation. 

Check the ongoing issue thread about this problem for future updates. ^^

Peace 

[shansson69]

And meanwhile we are expected to pay for a service we can't use?

[Kiddomac]

They are aware of the issue and working on it. If you can afford an iPad pro I doubt this is your only Spotify-enabled device. Don't be so dramatic. 🙂

[MattSuda · Accepted solution]

Hey everyone,

To avoid tons of posts here, please follow along here for updates on this issue:

https://community.spotify.com/t5/Ongoing-Issues/iOS-Unable-to-open-Spotify-on-iPad-Pro/idi-p/1238100