Help Wizard

Step 1


Spotify doesent recognise premium membership

Spotify doesent recognise premium membership


I have upgraded to premium so I can use the service offline but the app says I am not a premium member. I do not have a Facebook account so can only use my username
1 Reply

Hi, and welcome to the community!


Please note it can take some time for a premium subscription to activate across all devices.

1) Have you checked your Subscriptions page to make sure you are successfully premium?
2) Try logging out/in and reinstalling Spotify.

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
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