Spotify for Artists App Not Showing Real-Time Stats

[arsenlutfen]

Plan

Free

Country

Turkey

Device

Iphone 6s

Operating System

(iOS 12.4)

My Question or Issue

Hello everyone! I'm not sure if I've opened the thread in the right category. My problem is I read that in Spotify for Artists app the stats are updated in 1.5 seconds but my daily stats are updated 1 day after. I'd like to track my stats fast. Is there a solution to this or is it just the way it is? Thanks!

[Luan]

Hey, @arsenlutfen 
Welcome to Spotify Community and thanks for reaching out here!

Your audience, song, and playlist stats are updated once a day at approximately 3 p.m Eastern Time. Days in Spotify for Artists are based on the UTC timezone (e.g. if you release a track at 7 p.m Eastern Time, there won't be any data for that release day in Spotify for Artists as it's 00:00 UTC).

The real-time stream count for your new release updates every 1.5 seconds. This is only available in the Spotify for Artists app and only for the first 7 days of your release.

More info about Spotify for Artists stats here on FAQ.

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg