Spotify glitching when listening to music (Problem fixed)

[kmcl]

Plan

Premium

Country

USA

Device

(iPhone XR

Operating System

(iOS 14.2

My Question or Issue

My Spotify glitches out every song and i have tried reinstalling it, updating my phone and logging in/logging out. Please help this problem has been going on for days.

[Billy-J]

Hey @kmcl, thanks for reaching out to the Community!

Could you let me know if this happens on a different device (if you have one available)? Also, does this happen when you listen to one song or multiple? 

Keep me posted. 

[kmcl]

Hey, so the glitch only happens on my iphone I have been using my laptop in the mean time and happens when i listen to one and multiple songs.

[Billy-J]

Hey @kmcl, 

Thanks for getting back to me.

Could you try a different network connection to see if that makes a difference? 

Also, to confirm, this happens on an iPhone XR with iOS 14.2? 

Keep me updated. 

[kmcl]

Hey just wanna let you know the problem was fixed by Spotify customer service 🙂