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Spotify mobile not upgrading

Spotify mobile not upgrading

I just purchased a premium account but cannot get it to work on spotify mobile. Help!

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1 Reply

Hi, and welcome to the community!

 

An activation can take a little time to occur everywhere once you have made the purchase.

You can check on your subscriptions page if you are premium

Spotify desktop should say 'Spotify premium' at the top.

Are you signing in with the right account? It's very easy to accidentally sign in with facebook rather than Spotify or the other way round.

Try a reinstalling Spotify.

 

Anthony ๐Ÿ™‚

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