Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify randomly stops playing

Spotify randomly stops playing

The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service. 

I have noticed this mainly on my iPhone SE when listening to Spotify on the iPhone independently, and also when controlling Spotify on a Macbook or iMac with the iPhone. 

I have the latest iOS version (11.0.3), but the music has also been pausing randomly with previous versions. I have the macOS version Sierra 10.12.6 on the iMac and Macbook. 

I have Spotify Premium. The app is updated to the latest version (8.4.20).

I tried reinstalling the Spotify app. After reinstalling the app, it played music for 20 minutes before pausing. Sometimes Spotify pauses even sooner after just a few minutes and 2-3 tracks. 

On the iPhone I have all notifications turned on for Spotify in Settings (I saw that as a potential solution somewhere). 

 

Any solutions? Bug fixes from Spotify? 

Reply
2 Replies

I've got the same problem and it's driving me insane. Not usuable currently. Looking at the forum, it appears this has been going on for a while. Think I will need to cancel the subscription

Same problem here. Just switched to premium too.

 

Additionally, when I play Spotify via my MacBook Air through Bluetooth headphones, when I disconnect the headphones and manually pause the music on the computer app, as soon as I close my Mac lid, the music resumes playing. Weird as all get out. 

 

Never had these problems on the free account. Tried to fix all my stuff Mac-wise too. Not sure if it’s Mac or Spotify. Either way, annoying as **bleep**.

Suggested posts