Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
guys need help ASAP,
When going to sync my ipod shuffle, i select the playlists i requore to sync.
However when i deselect the local files playlist spotify instantly shuts down.
i dont require local files on my shuffle, i just need my workout playlist.
help please???
kc
Solved! Go to Solution.
PS Just merged some threads together so we can troubleshoot in one spot. Thanks guys!
Just wanted bump this threah as im having issues as well. I've been using Spotify for a while now, with my iPod. But after having a PC upgrade, i've come across some problems. One of them was about local files not playing (which is resolved now), but now when i finally try to sync my local files with my iPod, Spotify keeps crashing.
I've restored my iPod with iTunes first, then closed iTunes, opened spotify, selected sync iPod in Spotify... But when i click "Manually choose playlists to sync" and untick "Local Files", Spotify just crashes. The reason i want to untick Local Files, is because i've made playlists of my favorite albums, so i can sync whichever album im currently into. This has worked before!
Info:
Im running latest Spotify (0.9.1.53.g876fa9df)
Windows 7 Professional 64bit, Sp1
iPod Nano 4th gen (oldie!)
Im currently syncing whatever Spotify in syncing on my iPod and im waiting for it to be full. Maybe after that I can select specific playlists. I've tried openening spotify and unticking Local Files 10 times already, but that didn't work...
I'm having the exact same problem. iPod Nano, try to change selection to manually select which playlists to sync and Spotify crashes every single time. I've tried 2 clean reinstalls of Spotify and it simply won't work. Is Spotify just choosing to ignore this issue?
I have the exact same issue with my ipod nano
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I'm having the exact same (frustrating) problem
Same problem here with a 5th Gen iPod. Crashes when selecting Manual Mode and when I finally got it to manual mode (by selecting offline mode first then connecting the iPod) I now am getting the crash when deselecting the local music...
Here you go, the error that happens when it's in the processing of automatically syncing, then you select "manual" (iPod Nanos, multiple models):
5/25/14 6:58:05.623 Spotify[39243]: Spotify(39243,0xa12af1a8) malloc: *** error for object 0x159a0100: pointer being freed was not allocated *** set a breakpoint in malloc_error_break to debugAlso, is there a way to stop and in process sync?
Yes, it does not crash anymore. Only when it's offline mode.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…