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Spotify shutting down

Spotify shutting down

So I installed the update from the App Store yesterday. Now on two different devices. iPhone 7 plus and iPad mini 3 it starts to play and then shuts down. Now I know it's not a hardware issue. I tried uninstalling and reinstalling. But no luck. Please help!!

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What's crazy is now mine is working on my LTE network or a unsecured wifi connection. Like Xfinity not my home wifi. Strange.

I have the same problem too. Works on LTE and crashes on wifi. Something to do with latest update. iPhone 7s iOS 10.1.1

You have to call you ISP whoever that is like mine is Comcast. Tell them what's going on and they fix it. So strange but now mine works.

It doesn't matter what wifi I am on. I was on my buddies wifi from a
different provider and it has the same issue.

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