Spotify won’t open

Spotify won’t open






iphone 8 plus

Operating System

iOS 10


My Question or Issue

 I go to open my spotify and it shows me the logo and black screen and then it kicks it self off. It take me back to the app like if i were to hit the home button. 

1 Reply

Hey @vu_gcbn-3m4fl

Apologies for the late reply, but maybe I can still help 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Keep me posted.

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

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