Track Only Available Online

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4 people liked this

Track Only Available Online

slappywhite
Regular

I get this error every time I launch Spotify on my iPhone, even though I'm online. I click OK and then the tracks are available for play. Anyone find a workaround for this error? 


46 Replies

Re: Track Only Available Online

Dynatnt1
Regular

I have the same problem every time and it is seriously driving me crazy. I hope someone has a work around or Spotify has a fix for this soon. Between this and the track not updating on my lock screen or car stereo, I am annoyed.

 

 

Re: Track Only Available Online

Community Manager
Community Manager

I've brought this up internally. I'll let you know when I have more info.

Community Ergo Sum

Re: Track Only Available Online

mvegaher
Newbie

I have the same exact problem and it is too driving me crazy any updates correcting this error? It does not happen so much at home where I have really strong wifi. I happen to be in a week wifi spot at work therefore I wonder if that has anything to do with it or not. Also I wonder if 3G and wifi are fighting each other as a consequence I have disable 3G to see if it works better but it still does it.

 

ANywho please let me know soon

Moni

Re: Track Only Available Online

Nilwi
Newbie

I never found an answer to this question? Did Spotify reply anywhere to this?

Re: Track Only Available Online

slappywhite
Regular

Still waiting for an official response. Seems a simple app update should fix this. 

Re: Track Only Available Online

Javalion
Newbie

I was receiving this error on my iPad.  To get rid of the error, I did the following:

 

  • Go to the Settings Menu
  • Turn Offline Mode On
  • Wait for a few seconds
  • Turn Offline Mode Off

That should take care of the problem.

Re: Track Only Available Online

slappywhite
Regular

No, this does not resolve the issue. 

Re: Track Only Available Online

David
Spotify Legend
This sounds like it's just a cosmetic error. While it's certainly annoying, it shouldn't interfere with the functionality of the application. If it does, then just let us know.
Airhorn Enthusiast
2 people liked this

Re: Track Only Available Online

slappywhite
Regular

This is me letting you know that this bug interferes with the functionality of the app. Here's why: Before this error pops up, the Spotify app spends a few seconds trying to connect in the manner it had been connecting the last time the app was used. When it doesn't find the network is was connected to earlier, it throws up this error. The user then must click OK before being able to browse for a track to play. It's just unexpected behavior that occurs usually when switching from WiFi to 4G.

 

Steps to reproduce the error: On WiFi, launch the app and allow it to connect. Then open the Settings app and turn off WiFi. The phone is now on 4G. Switch back to the Spotify app and you will receive the error. 

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