Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Track information over bluetooth connection - Audi MMI 3G Plus

Track information over bluetooth connection - Audi MMI 3G Plus

Hello everyone,

 

I recently rented an Audi A1 that allowed me to play Spotify through bluetooth and I also had the track information in the entertainment system screen. This was awesome and I thought it would be present to in my new Audi Q5, but in the Q5 I do not use to get track information from Spotify, but sometimes I do! (a couple of times, I do not know why...).

 

Anyone has the same situation? I really loved this because I do not need to have the iPhone in front of me to know what song is playing... Is this something that has to be solved by Audi or by Spotify?

 

Thanks for your help!

Reply
9 Replies

I have the same problem with Porsche PCM

I have a Pioneer nav unit and have the same problem. Very rarely (maybe 1 in 100 connections) I'll get the track info on the radio.

The official Spotify thread for iOS Bluetooth song/track info issues is here: http://community.spotify.com/t5/Bugs/iOS-Bluetooth-Metadata-is-not-transmitted/m-p/397324#M1108

May want to add your 2 cents there.

I had the same problem. Now with the new Update spotify does not work at all...
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Audi-MMI-and-Iphone-5-don-t-work-wit...

Have the same problem with my BMW M135 (new PCM). I hope spotify will find a solution to fix this bug. 

I have this problem too.  I usually get the metadata for the first song, but this then sticks. Using any of the touchscreen or steering wheel controls other than play/pause immediately kicks playback into the iOS Music app.

 

Standard media unit/display, 2013 Volkswagen Golf 'Mark 7' TDI.

iOS version: 7.1 (11D201)

Spotify (for iOS) version: 1.1.0

I have exactly the same problem. It works well with the first song.

But I have no problem to navigate.

Hello!!

 

I have big problem with my audi!!

 

it's impossible to running spotify with AMI MMI connected wit Ami lighting cable. I don't know why.

 

Exist a configuration for spotify on my car? via Bluetooh, via cable, via satellite....... the important that I WANT TO PLAY SPOTIFY!

 

The cable it's ok but don't running.

 

please give me HELP because it's a very problem.

This technical response needs a reply from Spotify. I'll urge all of you to send in a support request so this can be escalated accordingly:

https://www.spotify.com/about-us/contact/contact-spotify-support/?_ga=1.255655936.960391241.14041406...

Once you have your case ID, I can help you chase up for a response.
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

From what I checked, there's a bug request opened and you might want to follow up more details over here:

http://community.spotify.com/t5/Bugs/iOS-Spotify-on-car-stereo/m-p/538260#M1812
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

Suggested posts