Tracks disappearing after update - iphone 4S

[RichieP]

Hi there

I've been using Spotify with no probloem for several months until this latest update.

I did have a problem where the album names in my Playlists didn't shoe, just the number of tracks. This now seems to be OK after several reinstalls.

However, my main problem that I can't resolve id that one of my albums won't populate. It's one that's stored on my laptop. It was synched to my phone fine but has now ndisappeared.

The album title and band name show up in my Playlist screen (Your Music), and says 12 tracks, but when I press the album name the list is empty. When I've uninstalled and loaded Spotify on my laptop, connected to the same wireless netwrok and selected "Available Offline" the tracks have loaded, then they disappear again while I'm looking at it.

All of my other Playlists are populated when selecting Avaliable Offline but this album stubbornly refuses to synch.

As mentioned, I've reinstalled sevral times and am now on the verge of removing Spotify altogether and clsoing my account.

[Joe]

Hi. Your Music doesn't handle local files at the moment so just keep to playlists for those until they come up with a workable solution.

[RichieP]

So, let me get this clear.

I pay for the Premium service, which has worked fine, especially using Playlists to manage my music and listen to while I'm out running or in my car.

Now they do an update and I can't access my own files that I've paid for from a band that doesn't happen to sign up to Spotify?

That's rubbish.