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Unable to Play Track on Android or iPad, but playable on PC?

Unable to Play Track on Android or iPad, but playable on PC?

Hi all,

Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.

On the iPad, it says "Unable to Play Track" when you try to play it.

Other related posts for "Unable to Play Track" suggest changing the music quality, but this did not do anything. I don't have offline songs either.

Thanks, Ryoma

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2 Replies

Left a reply on your other topic here:
http://community.spotify.com/t5/Help-Android/Unable-to-Play-Track-on-Android-or-iPad-but-playable-on...

In future, no need to make multiple support threads. 😉

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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OK. I usually don't anyway but technically the problem occurs on 2 separate platforms, and the reasons/resolutions could be different, hence the cross-posts.

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