Help Wizard

Step 1

NEXT STEP

Can’t log in on iPhone

Can’t log in on iPhone

Premium Plan

USA

iPhone 12 Pro

iOS 15.5

 

I’m able to log into Spotify on desktop app, but not on my phone. I have tried logging in both using Facebook log in AND with username/password, and I get an error for both approaches.

 

I uninstalled and re-installed the app on my phone but the problem persists. Please help!

 

Reply
2 Replies

Please try a clean reinstall first to be sure you're on the latest Spotify iOS app.
Reset password go to the online version log in update profile information update current password and then go log in on the app. I'm here to shuffle!
If you continue to get this message please post below with these details:
Your device.
Device's operating system.
Spotify app version.

 

Plan

Premium

Country

England

Device

iPhone 11

Operating System

iOS 17

 

My Question or Issue

When I put my details in, the loading screen just continues to spin and I can’t login. I’ve tried turning my phone off and on again, undownloading and redownloading Spotify, and going to settings and offloading the app before reinstalling.

Suggested posts