Well, as obviously stated in the thread its NOT due to an iOS update, is due to a Spotify update, there are multiple users who can verify this with multiple iPhones in their household with one where it still works, and one where the volume button - Spotify connect control function is broken.
my situation is like that:
1 iPhone everything still works, latest iOS 17.5.1 (both 14 pro, one has old Spotify due to less usage, only update to this iOS to test the theory ! , the other on has the latest iOS and Spotify -> volume broken.
** sidenote is, that on this phone with the broken volume, the spotify controls app on my Apple Watch IS able to control the volume stil as was also possible with the side buttons on the phone,
- next to that, all 3 MacBooks can still control the volume, but that is just the same as using the in-app slider, which is way to much work when its in your pocket !!! you just want the buttons.
- furthermore 2 iPads pro's 11 - 12,9 inch, both M2 iPads., they have latest iOS, different Spotify version and 3 guesses.. all still works, even if I slide the slider on a MacBook - or use the slider in the app on the phone / or turn the wheel of my watch, the " General apple volume bar, on the iPad moves with the volume change... " what this all means is that on the iPad Spotify volume is still bound to the OS volume control, on the iPhones which are fully update (and probably more recente generaties guess older ones due to their limitations in iOS - Spotify versions might evade this issue ! )
so don't portray this as faulty due to apple updates why it clearly came because of a Spotify update if your read my deduction method above to learn if it was iOS or Spotify and which devices (I have) and their different reactions to the problem.
So please Spotify, take the problem serious and update people about the progress in this, your losing customers, and Spotify connect was my foremost option to hold onto Spotify because of the EASE of control !!! and the fact that one MBP is hook up trough usb to a DAC with then ... well you know makes music sound very good, and yes Tidal is better on some albums in terms of quality and I WOULD pay the higher fee, but the controls and lesser algorithm always kept me with Spotify, for... I have no idea, I guess over 10 years easy now !
so give us at least the feeling we got heard, and your working on a solution..... don't throw it over the fence, were not your co-workers, we are paying customers who are happy with your music-service, less with the lack of response in this, and its a bug that has been going on for a while now....
I'm an infrastructural engineer, but also have to do things for other departments... if I delivered work like this, id loose my job !
thanks for the understanding and placing yourself in our shoes !
regards
Staff / Moderator/ 2 years ago in Social & Random