Why am i still using the old ui in ios? I'm using the last version

[arj4ng]

The first time when i installed the spotify on my iPhone, it was everything great and my spotify was black painted.. But when my premium trial was at the end i unistalled spotify and now i installed spotify again and i bought premium ... Why can't i have black painted spotify ui again .. All my friends have black painted spotify.

I'm on iPhone 5, iOS 9.0.2, Spotify 4.1.0

[jonasherdegen]

Hi @arj4ng,

That's pretty weird and the only advice I can give you for now is to reinstall Spotify from your iPhone and log you back in. Keep asking question if you need further help!

Stay Awesome!

Q

[arj4ng]

Thank you for answering, Quanty.
But i already reinstalled it 6 times and i'm loosing hope because nobody has the same problem as mine in internet ... It's really weird.

[jonasherdegen]

@arj4ng,

Wow that must be frustrading...

Please post a Screenshot of that, to see how it looks.

And also use the contact form here! Send a message with your problem if you get a non-reply Email back just reply and you get directly to the support.

Stay Awesome!

Q

[arj4ng]

Okay thank gou for responding... The attachment is my screenshot.

[jonasherdegen]

Hi @arj4ng,

Did you use the contact form?

Because that is indeed pretty weird...And you are sure that you on Version 4.1.0?

Q

[arj4ng]

Hi @Quanty
I have some email issues with my account , i didn't use the contact.
Yeah i'm sure.

[jonasherdegen]

Well that's an inconvenience @arj4ng, because the Direct Support can help you the most with that.

Because it should be the new Ui if you are up to date overall.

Q

[jonasherdegen]

Btw, Let me now if there are any changes? 😉

I hope so!

Q

[arj4ng]

Still the same. But thanks btw.

[MattSuda]

Spotify tests UI changes on a small amount of users sometimes.

I've never seen that UI before so it could be that you are part of the test.

[arj4ng]

I don't want to be in a test. I'm in a test like 6 months.

But thank you for responding.

[arj4ng]

I can't find the new video stream. I could just once use it.