I don't get any error message, the black box just keep sweeping to the album image when I try to tap/click on the lyric info. I can't see any "Read more" link or something similar, the text I see in the black box seems to be incomplete. I'm interested in the "behind the lyrics" text, not that much in the lyrics wich doesn't seems to function as it should neither.
In another forum someone mentioned there's a new update, but I haven't get the notification on my phone or desktop version.
We'd recommend ensuring that you have the latest version of the app by following these steps. It's also worth updating your device's firmware version, too.
As @Mara_F mentioned earlier, it's worth noting that not all releases have Behind the Lyrics; it's possible you're choosing songs that don't have the feature available. There's also a chance you won't find the whole song's lyrics, but you'll get more info about the track.
Hey I have a Galaxy S8+ and I'm running Spotify version 22.214.171.1241 armv7. I am not able to see my behind the lyrics either. I've redownloaded with no changes and I am currently using the same songs as my girlfrienfriend and it is working on her phone we are also on the same family plan for Spotify premium