iOS app keeps re-downloading offline music

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iOS app keeps re-downloading offline music

Frwg
Newbie

Plan

Premium

Country

 Germany

Device

iPhone 8 Plus

Operating System

iOS 11

 

My Question or Issue

Please explain how downloads are expiring or however it works, because I have quite a few offline songs/albums/playlists. Some of which change (and of course new songs need to be downloaded) - but others are perfectly static contents but will be re-downloaded every-so-often anyways. 

 

This is a pain-in-the-a** as I work on a ship and WiFi is really really bad and options to get a better connection shoreside are very rare. 

 

I understand new songs need to download of course - but what can I do so that unchanged contents do not re-download??

 

thanks 

1 Reply

Re: iOS app keeps re-downloading offline music

Rock Star 16
Rock Star 16

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 16
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