Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Ever since I've upgraded my iphone to iOS 8 the app keeps crashing everytime I try to sync my offline playlists. The app works fine if I turn off all my offline playlists, however as soon I turn on one the app crashes over and over again.
I've already restarted the phone multiple times, reinstalled the app multiple times and also tried to trick going around of changing the region on my phone to the UK and then back to the US but none of these solutions have helped! Please help - I live in New York city and listen to my spotify offline synced playlists while on the subway
Phone: iPhone 5
iOS: 8.0.2
Hi there,
Welcome at the Spotify Community!
We receive lots of reports from users where Spotify crashes at iOS 8.
Spotify is currently investigating this issue, and I think it will be fixed soon.
I can't open spotify after upgraded to ios 8.0.2
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
My spotify ios app has been crashing at startup for almost 2 weeks (iphone 5s). I have tried all aforementioned tricks except reinstalling the app, since I do not want to have to synchronize my local tracks again.
I really am expecting an app update to fix this problem! I have been browsing this forum and reading the threads related to this issue. the absence of any official spotify response is starting to irritate me at this point.
Transparent communication with your paying customers would really go a long way.
No response from Spotify? Could we please get an idea of when this issue is going to be fixed? I don't really see the point of having a premium subscription if I can't sync offline playlists...
Just an FYI - The update that went out this morning did not resolve the issue. Syncing offline playlists still causes the app to start crashing over and over again.
fixed soon? that was October, this is almost August!!!!! and the problem is still happening!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…