iPhone app making my phone sound distorted?

[ninashasha]

Plan

Premium

Country

United Kingdom 

Device

(iPhone 6s Plus )

Operating System

ios 12.1.3

My Question or Issue

Since 2 days ago, i have noticed that when i pause a song on spotify, the sounds from my iphone (keyboard and camera shutter) sound distorted?

The only way it will stop is if i close the spotify app. 

All my other apps work fine (netflix, youtube. anything else with sound) 

I was wondering if anyone else has this problem as i cannot find it ANYWHERE online 😞

[landonharris88]

Hey @ninashasha!

It sounds simple, but go ahead and try a clean reinstall of the Spotify app on your phone, this often clears up these little issues! If it doesnt, it could be an issue with the way that iOS and Spotify are interacting with each other, usually you can fix this kind of thing by turning your device off and back on! 

Let me know if you're still having issues! 

[ninashasha]

Yeahh, i’ve done almost everything and it’s still the same. 

I’m currently in contact with spotify and i’m just waiting for them to get back. I’ve seen on reddit that most people are experiencing the same thing unfortunately. 

Thank you anyway