ios - cant login

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ios - cant login

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Hello everyone

My problem is that i cant login into spotify on my iphone.

I searched for previous answers so i tried login in with username/email and facebook and i changed my password 2 times.

 

It always says (“we're currently experiencing problems”)....

 

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Re: ios - cant login

Rock Star 17
Rock Star 17

@Torrent6

 

Does this happen on 3G/4G, and WiFi?

Also, can you log in here: https://www.spotify.com/account/overview/ ?
If so, do your country settings match your current location?

Thanks!

Peace

NicoRock Star 17
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Note: I'm not a Spotify employee.

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Re: ios - cant login

Rock Star 17
Rock Star 17

Hey @Torrent6! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Have you tried to restart your app?

Let me know how it goes! ^^

 

Peace

NicoRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: ios - cant login

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yes ...i tried reinstalling the app and restarting my phone 

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Re: ios - cant login

Rock Star 17
Rock Star 17

@Torrent6

Could you please let me know the following details: 

1. Exact Device (e.g. iPhone 5S)

2. Exact operating system (e.g. iOS 8.3)

3. Spotify app version installed (2.2.0)

 

Thanks!

Peace

NicoRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: ios - cant login

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-Iphone 6 ( just 6 haha )

- Ios 11.3.1

- Spotify 8.4.53

🙂

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Re: ios - cant login

Rock Star 17
Rock Star 17

@Torrent6

 

I've escalated you issue to the support.

I will reply on this thread with help soon. ^^

 

Peace

NicoRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: ios - cant login

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thank u!!

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Solution!

Re: ios - cant login

Rock Star 17
Rock Star 17

@Torrent6

 

Does this happen on 3G/4G, and WiFi?

Also, can you log in here: https://www.spotify.com/account/overview/ ?
If so, do your country settings match your current location?

Thanks!

Peace

NicoRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: ios - cant login

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**bleep** i love you man, didnt think about turning on my vpn, always got the 14 days message and didnt think this was the problem

 

thanks it worked! 

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Re: ios - cant login

Rock Star 17
Rock Star 17

@Torrent6

 

You're welcome! ^^

 

Peace

NicoRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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