Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
45378 Views
15 replies
36 likes

45378 Views
15 replies
36 likes

Solved!! Local Files Not Syncing to my iPhone

Hey, So I've been trying to download some tracks from a few games I play off of youtube. I've been using a youtube-to-mp3 converter to download these tracks to my windows computer, and the download is fine. I've done all the settings properly so that...

connormcintyre
Casual Listener
Hey, So I've been trying to download some tracks from a few games I play off of youtube. I've been using a youtube-to-mp3 converter to download these tracks to my windows computer, and the d...
2018-04-30 4:23:38 AM
2018-05-02 2:43:46 AM
connormcintyre
Casual Listener
595 Views
2 replies
0 likes

595 Views
2 replies
0 likes

not being able to play a song

there is a song that shows up on my muisc and its gray and wont let me play it even and i have premium anyone know why this happend

hunterleach1446
Newbie
there is a song that shows up on my muisc and its gray and wont let me play it even and i have premium anyone know why this happend
2018-05-01 4:12:28 AM
2018-05-01 12:59:42 AM
iemackinnon
Newbie
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Spotify on iphone 8 with adapter in car

ProblemSpotify will not play consistently in my car. When a song finishes, the next song will become garbled. If I manipulate the wires, pause and start the song, etc. it will start playing correctly again. Sometimes mid-song when hitting a bump in t...

j5d7
Casual Listener
Problem Spotify will not play consistently in my car. When a song finishes, the next song will become garbled. If I manipulate the wires, pause and start the song, etc. it will start pla...
2018-04-28 3:21:59 AM
2018-05-01 11:49:39 PM
j5d7
Casual Listener
5017 Views
4 replies
0 likes

5017 Views
4 replies
0 likes

Downloads

HiI have around 50 albums downloded to my Apple iPhone. IWhen I try to download an album now I see a message 'You have exceeded your download limit' This is no good to me as I travel and often need access to music where there is no wifi or mobile cov...

tonyobrien
Newbie
Hi I have around 50 albums downloded to my Apple iPhone. IWhen I try to download an album now I see a message 'You have exceeded your download limit' This is no good to me as I travel and often need...
2018-04-30 12:45:20 AM
2018-05-01 11:16:29 PM
Keanu_C
Community Legend
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

Solved!! Add song to playlist breaks on IOS when Waze is running/connected

When trying to add a song to a playlist while Waze is running/connected, the modal to confirm the addition doesn't appear & the song isn't added. Instead, the active state for the playlist I clicked is visible (see screenshot attached), but no confir...

timmytodd
Newbie
When trying to add a song to a playlist while Waze is running/connected, the modal to confirm the addition doesn't appear & the song isn't added. Instead, the active state for the playl...
2018-05-01 11:00:25 PM
2018-05-01 11:07:00 PM
Keanu_C
Community Legend
521 Views
1 replies
0 likes

521 Views
1 replies
0 likes

Picture showing instead of album artwork

I noticed this while listening to maren Morris. Instead of the album artwork showing it’s just a random photo and in the bottom corner it says uploaded by maren Morris. Is there anyway to turn this feature off ?

Calicanuck
Newbie
I noticed this while listening to maren Morris. Instead of the album artwork showing it’s just a random photo and in the bottom corner it says uploaded by maren Morris. Is there anyway to turn this f...
2018-05-01 10:59:35 PM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Spotify Playlist on CarPlay Only Showing 200 Tracks

I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200.I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see them within the app.Is this a bug or has the CarPlay a...

Bazza06
Music Fan
I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200. I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see t...
2017-04-02 9:33:46 PM
2018-05-01 10:55:37 PM
LjB2179
Casual Listener
13487 Views
50 replies
8 likes

13487 Views
50 replies
8 likes

Has the new update affected the 10,000 song limit?

I noticed that "saving albums" works differently than the old version of spotify, in that they get added to a "favorites" playlist instead of a songs list. What does this mean about the 10,000 song limit? Is it a thing of the past, or still in effect...

XdefeatistX
Regular
I noticed that "saving albums" works differently than the old version of spotify, in that they get added to a "favorites" playlist instead of a songs list. What does this mean about the 10,000 song l...
2018-04-30 7:40:22 PM
2018-05-01 9:39:21 PM
AcidGreen
Regular
1191 Views
1 replies
0 likes

1191 Views
1 replies
0 likes

Solved!! Crash on iOS 8 - still!!!!

Spotify on my iPhone 5S still crashes on startup!!I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway) I've tried to uninstall and reinstall Spotify on my phone. I have a premium account, and haven't been able t...

GryFy
Casual Listener
Spotify on my iPhone 5S still crashes on startup!! I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway) I've tried to uninstall and reinstall Spotify o...
2014-10-09 11:57:49 AM
2018-05-01 7:02:26 PM
dap123
Newbie
31643 Views
107 replies
2 likes

31643 Views
107 replies
2 likes

POP Radio won’t play

I have deleted the app. I logged out. I have tried everything yet POP radio won’t work for my account.

mhchastain
Newbie
I have deleted the app. I logged out. I have tried everything yet POP radio won’t work for my account.
2018-05-01 5:59:16 PM
516 Views
0 replies
0 likes
Ongoing Issues

516 Views
0 replies
0 likes

Login and Create New Account buttons not responding

Just bought an iPhone 8 yesterday and have been trying to login to Spotify ever since. When I download the app, the login button as well as the create a new account button are not responding. It shows that I clicked on them by darkening color, and th...

Bmills2821
Newbie
Just bought an iPhone 8 yesterday and have been trying to login to Spotify ever since. When I download the app, the login button as well as the create a new account button are not responding. It show...
2018-05-01 2:52:28 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

There’s no “Go online within ... days” text appearing when I toggle the Offline Mode.

I recently got the Spotify app updated. In the previous version when I toggle the Offline Mode on, the text that saying “Go online within ... days” will usually appear but when I updated the app and toggled the Offline Mode, the text didn’t seem to a...

dyahayu18
Newbie
I recently got the Spotify app updated. In the previous version when I toggle the Offline Mode on, the text that saying “Go online within ... days” will usually appear but when I updated the app and ...
2018-05-01 1:27:02 PM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

Music starts playing after a missed call

Hello,Whenever I get a missed call or cancel a call, Spotify opens up and start blasting music.I can see that this has been an issue since 2014 for many others, and couldn't find a fix. Does anyone know?iPhone SE with iOS 11.3

user-removed
Visitor
Hello, Whenever I get a missed call or cancel a call, Spotify opens up and start blasting music. I can see that this has been an issue since 2014 for many others, and couldn't find a fix. ...
2018-05-01 1:11:31 PM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

Switching view from songs by album to all songs

Hi. Until this afternoon I could see all songs by going to library > songs. I could then play all songs and shuffle all songs. I’ve done something and now I see songs listed by album. I can’t play all songs, only songs from one album at a time. How d...

Clumsy1974
Casual Listener
Hi. Until this afternoon I could see all songs by going to library > songs. I could then play all songs and shuffle all songs. I’ve done something and now I see songs listed by album. I can’t play...
2018-04-30 7:16:45 PM
2018-04-30 12:56:33 AM
Clumsy1974
Casual Listener
655 Views
2 replies
0 likes

655 Views
2 replies
0 likes

Solved!! Spotify Running disappeared

Opened Spotify this morning and under BROWSE > GENRES, Running is missing. When I search for running, it brings up the genre, but not as it normally does - no Spotify originals and no way to choose tempo. Help!

Lindaclaire03
Regular
Opened Spotify this morning and under BROWSE > GENRES, Running is missing. When I search for running, it brings up the genre, but not as it normally does - no Spotify originals and no way to choos...
2018-02-26 4:07:01 PM
2018-04-30 11:32:14 PM
jozmaz
Newbie
30995 Views
21 replies
14 likes

30995 Views
21 replies
14 likes

There’s no browse button

I’ve tried updating it, uninstalling Spotify and then reinstalling it but the browse button won’t come back

Kobilar
Newbie
I’ve tried updating it, uninstalling Spotify and then reinstalling it but the browse button won’t come back
2018-04-21 1:22:15 AM
2018-04-30 11:24:04 PM
MattSuda
Spotify Star
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

When will previous users get the new update?

So, i made a new account to try out the new update, but I'm still waiting on my established profile to get updated with the new interface. When will previous free users see the update instead of the brand new users?

XdefeatistX
Regular
So, i made a new account to try out the new update, but I'm still waiting on my established profile to get updated with the new interface. When will previous free users see the update instead of the ...
2018-04-30 7:44:30 PM
2018-04-30 9:27:59 PM
MattSuda
Spotify Star
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Does Spotify works on ipod

I’m new to the Spotify I already got it on my iPhone I’m planning to get it for my iPod touch that I planned to get in just wondering will it work without wifi and does the account I got no when I registered the iPod have the same playlists

Emma1990
Newbie
I’m new to the Spotify I already got it on my iPhone I’m planning to get it for my iPod touch that I planned to get in just wondering will it work without wifi and does the account I got no when I re...
2018-04-21 4:32:24 AM
2018-04-30 8:53:00 PM
MattSuda
Spotify Star
25241 Views
1 replies
0 likes

25241 Views
1 replies
0 likes

Library synchronization (phone and PC)

Hi, how to sync my library in phone with library in PC ? I found new music and i saved songs in library on my phone and i don't have this music in library on my PC, how to sync both ? i would like to save songs in library on phone and PC at the same ...

user-removed
Visitor
Hi, how to sync my library in phone with library in PC ? I found new music and i saved songs in library on my phone and i don't have this music in library on my PC, how to sync both ? i would like to...
2018-04-21 12:34:28 PM
2018-04-30 8:38:49 PM
MattSuda
Spotify Star
890 Views
1 replies
1 likes

890 Views
1 replies
1 likes

My playlist is gone

Hey! I need some help. I updated Spotify earlier today and had to log in again. Now all my playlists have disappeared.. I tried checking the place to restore my playlists, but I can’t seem to find them there either?

user-removed
Visitor
Hey! I need some help. I updated Spotify earlier today and had to log in again. Now all my playlists have disappeared.. I tried checking the place to restore my playlists, but I can’t seem to find th...
2018-04-09 5:49:22 PM
2018-04-30 8:24:27 PM
MattSuda
Spotify Star
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

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