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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47715 Views
  • 15 replies
  • 36 likes
  • 47715 Views
  • 15 replies
  • 36 likes

Can't login [iOS only]

I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please try again later". It still works on my other phone j...

  • Newbie
  • I can login to my spotify just fine on the website using the exact same credentials, but every time i try to load it on a different phone it just says "We're currently experiencing problems. Please t...
  • DerMoriz
  • Roadie
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Solved!! Split screen option on iPad Pro

This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the other. I can follow along and see where I am with my ...

  • Music Fan
  • This is dreadful to find that this feature does not work with OS11 (nor older OS.) I NEED this feature as a yoga teacher! Here is the beauty of having this work: Plans on one side, playlist on the ot...
  • DerMoriz
  • Roadie
  • 3180 Views
  • 1 replies
  • 4 likes
  • 3180 Views
  • 1 replies
  • 4 likes

Solved!! Downloads tab has disappeared

I predominantly listen to Spotify on my iPad, more often than not without internet connection. I have therefore downloaded a fair amount of music onto this device. All of my downloaded music was, up until now, very easy to find under the Downloads ta...

  • Newbie
  • I predominantly listen to Spotify on my iPad, more often than not without internet connection. I have therefore downloaded a fair amount of music onto this device. All of my downloaded music was, up ...
  • joeleighton
  • Newbie
  • 13128 Views
  • 31 replies
  • 7 likes
  • 13128 Views
  • 31 replies
  • 7 likes

Random Changes to songs, pauses, play and also voice control turned on

Hey,Need help quickly! For the past few weeks spotify on my iPhone 7 has been randomly changing songs, pausing and playing, re-winding and fast forwarding with no interaction with the app. I have it on locked screen, closed all other apps but still g...

  • Newbie
  • Hey, Need help quickly! For the past few weeks spotify on my iPhone 7 has been randomly changing songs, pausing and playing, re-winding and fast forwarding with no interaction with the app. I have i...
  • 859 Views
  • 0 replies
  • 0 likes
  • Paused songs
    Random shuffle
    Skipping songs
    Voice control
  • 859 Views
  • 0 replies
  • 0 likes

songs stopped playing after one second

hey i have iphone 6s and some of my songs wont play after one second. some of them are from import music and some of them are not, and its only on mu iphone like that in the cumputer its all good.. what can i do?

  • Newbie
  • hey i have iphone 6s and some of my songs wont play after one second. some of them are from import music and some of them are not, and its only on mu iphone like that in the cumputer its all good.. w...
  • Luke
  • Spotify Star
  • 978 Views
  • 1 replies
  • 0 likes
  • 978 Views
  • 1 replies
  • 0 likes

VMware Virtual Platform

Hola! Actualice mi Spotify y empezó a tener problemas. Me aparece algo llamado VMware Virtual Platform y no puedo escuchar mis canciones, se cambian en automático a los 30 segundos. ¿alguien podría decirme porqué? ¿Cómo eliminó esa opción de devices?

  • Newbie
  • Hola!  Actualice mi Spotify y empezó a tener problemas. Me aparece algo llamado VMware Virtual Platform y no puedo escuchar mis canciones, se cambian en automático a los 30 segundos.   ¿...
  • 329 Views
  • 0 replies
  • 1 likes
  • 329 Views
  • 0 replies
  • 1 likes

Spotify Issues on iPad Pro multitask / split screen

Good Day, Happy that Spotify is working on my iPad pro, however, I can't get it to split screen with my web browser. Is this a known issue? Thank you, Ryan

  • Casual Listener
  • Good Day,   Happy that Spotify is working on my iPad pro, however, I can't get it to split screen with my web browser. Is this a known issue?    Thank you,    Ryan 
  • Carol64
  • Music Fan
  • 3350 Views
  • 7 replies
  • 14 likes
  • 3350 Views
  • 7 replies
  • 14 likes

Solved!! How the heck can I delete albums and artists out of Your Music?!?!?!?

I had asked elsewhere about how to delete stuff out of "Your Music" and was told that from the 3 dots in the upper right of the app screen I would get a "Remove" option.BUT.1) That option is simply not there all the time. I cannot figure out any rhym...

  • Regular
  • I had asked elsewhere about how to delete stuff out of "Your Music" and was told that from the 3 dots in the upper right of the app screen I would get a "Remove" option. BUT. 1) That optio...
  • mariner7
  • Newbie
  • 166416 Views
  • 17 replies
  • 0 likes
  • 166416 Views
  • 17 replies
  • 0 likes

Charts arent loading

Hi, I just want to know why charts are not viewable on my iphone 6 running ios 9.3.5 with the latest version of Spotify? It was working before, but suddenly they arent loading. I beliave everything else is working fine. If I’m going to pay for music ...

  • Newbie
  • Hi,   I just want to know why charts are not viewable on my iphone 6 running ios 9.3.5 with the latest version of Spotify? It was working before, but suddenly they arent loading. I beliave eve...
  • 684 Views
  • 0 replies
  • 0 likes
  • 684 Views
  • 0 replies
  • 0 likes

Undo "forget device"

I accidently hit the "forget device" button on the "connect my device" page. Spotify forgot my Google Home (chromecast audio), and now I cant find any way to connect to it again. I need help to undo the "forget device". I have tried to log out and in...

  • Newbie
  • I accidently hit the "forget device" button on the "connect my device" page. Spotify forgot my Google Home (chromecast audio), and now I cant find any way to connect to it again. I need help to undo ...
  • 2077 Views
  • 0 replies
  • 1 likes
  • 2077 Views
  • 0 replies
  • 1 likes

Music not apperaring

I got the notification saying I am unable to add more songs for offline use, but any songs I add now will not appear in songs. Is there away to add more music to my songs without it being for offline use but keeping my existing music.

  • Newbie
  • I got the notification saying I am unable to add more songs for offline use, but any songs I add now will not appear in songs. Is there away to add more music to my songs without it being for offline...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Solved!! Playlist position

I was wondering if anyone knows how to make my playlist higher up on the list? I created my “BŁÜ $iDE” as my first playlist and because it’s my favorite music genre, I add songs to that more than any other. Because it was the first one, it’s at the v...

  • Casual Listener
  • I was wondering if anyone knows how to make my playlist higher up on the list? I created my “BŁÜ $iDE” as my first playlist and because it’s my favorite music genre, I add songs to that more than any...
  • gardjosh668
  • Casual Listener
  • 1024 Views
  • 2 replies
  • 0 likes
  • 1024 Views
  • 2 replies
  • 0 likes

Spotify randomly stops playing music

Does anyone share the same problem? Spotify just randomly stops playing music when my phone is connected to an external speaker (Bluetooth). That's so annoying...please help me!

  • Newbie
  • Does anyone share the same problem? Spotify just randomly stops playing music when my phone is connected to an external speaker (Bluetooth). That's so annoying...please help me!
  • user-removed
  • Not applicable
  • 680 Views
  • 1 replies
  • 0 likes
  • 680 Views
  • 1 replies
  • 0 likes

Search function not working

I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens. I am a premium member. I've tried uninstalling the...

  • Newbie
  • I'm using Spotify on my iPhone 7 and when I try to search of a song or artist I get a message that says "An Error Occured" with a Try Again button. When I press the Try Again button, nothing happens....
  • Zogay
  • Newbie
  • 1790 Views
  • 2 replies
  • 0 likes
  • 1790 Views
  • 2 replies
  • 0 likes

Update 8.4.49.364 Issues

The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone.My radio stations are gone and the radio feature isn't available anymore and i can't access it on the app. I deleted the app and ...

  • Casual Listener
  • The new update that happened to my phone yesterday (4/19/18) totally **bleep** up my spotify app experience on my iphone. My radio stations are gone and the radio feature isn't available anymore and...
  • Cherrie
  • Casual Listener
  • 1592 Views
  • 5 replies
  • 2 likes
  • 1592 Views
  • 5 replies
  • 2 likes

Solved!! An error occurred

Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but doesn’t fix it this time) tried turning off wifi and I ...

  • Newbie
  • Keep getting this message when I try to search. Still plays music but can’t search anything. Tried restarting phone and app, turned airplane mode on and off (this solved it for about 10 mins but does...
  • Keanu_C
  • Community Legend
  • 1138 Views
  • 1 replies
  • 0 likes
  • 1138 Views
  • 1 replies
  • 0 likes

Iphone 6S - constantly pausing and replays while i'm walking.

When I am walking, listening on my headphones, spotify constantly pauses and replays. The app is up to date and I am running IOS 11.3.1. This issue happened on two Iphone 6S, I thought my first phone was the issue because the screen was cracked. Sinc...

  • Newbie
  •  When I am walking, listening on my headphones, spotify constantly pauses and replays.  The app is up to date and I am running IOS 11.3.1.  This issue happened on two Iphone 6S, I thou...
  • zayevans
  • Casual Listener
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

How to view all downloaded songs

Hello.Where can I see all of my downloaded songs? I know i have thousands of them, but I wanted to see where all of them are. I don´t want to save each one of them to a playlist as that would take forever. Thanks

  • Newbie
  • Hello. Where can I see all of my downloaded songs? I know i have thousands of them, but I wanted to see where all of them are. I don´t want to save each one of them to a playlist as that would take ...
  • zayevans
  • Casual Listener
  • 1604 Views
  • 1 replies
  • 0 likes
  • 1604 Views
  • 1 replies
  • 0 likes

Solved!! Lock screen song time

The bar that shows how much of the song has already played stays at 0:00 and never moves. Nor does the dot. In the screen cap, this song has already been playing for about a minute. I tried deleting and reinstalling but that didn’t do anything.

  • Casual Listener
  • The bar that shows how much of the song has already played stays at 0:00 and never moves. Nor does the dot. In the screen cap, this song has already been playing for about a minute. I tried deleting ...
  • Buradori1
  • Casual Listener
  • 1019 Views
  • 2 replies
  • 0 likes
  • 1019 Views
  • 2 replies
  • 0 likes