no album art in off-line mode with spotify app version 1.0.0.3251

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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Gig Goer
every day i turn on my spotify app on my iphone i cant believe developers area can sleep with this big big bug. 1.4.1 and counting
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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Roadie
Hey everyone,

Thanks for letting us know that you're still affected by this bug in version 1.4.1 of the iOS app.

We'll keep looking into it and hopefully get it fixed as soon as possible.

Stay tuned for any more updates as we get them.

And thanks for your patience.
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Gig Goer

Thanks for the official Spotify response on this Richard, hopefully this  can be resolved soon as this feature worked perfectly in the previous versions prior to the "Paint it Black" updates.

 

Do we have an ETA on a fix?

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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Casual Listener

In germany you can book the "Spotify option" for the Telekom prodvider.

The streaming and download of music will the  no more reduce your download volume.

But covers are not included in this option.

 

That means when you are online with your iphone and you switch around your offline music the APP downloads the covers and reduces your provider download volume.

Am I right?

Don't you think that this is big problem and should increase the priority to solve this "offline cover" bug?

Maybe you should inform your customers about this?!

 

BR 

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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Casual Listener
I can't really understand how this bug is there for so long. One of the reasons why I moved to spotify was that I would not bother anymore with keeping my library clean as this was one of spotify functionalities. Now I see that if I have music in offline mode that has been downloaded already, the cover is not displayed. For that I don't need spotify. I really hope this is solved soon, just download the covers whenever you download a song. Simple no?
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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Gig Goer

Just upgraded to 1.5.0.2728 and this bug has still NOT BEEN FIXED!

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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Gig Goer

What a joke....no explanation either 

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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Regular
Why does this topic say 'solved' ? Apparently the bug was reported in APRIL. By AUGUST it is still not solved!
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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Roadie
Hey guys,

We're aware that this bug is still present in v1.5.0 of the app.

But we haven't forgotten about this, don't worry.

Just hang in there a little longer. We really appreciate that you've been waiting on this one for a while now.
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
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Re: no album art in off-line mode with spotify app version 1.0.0.3251

Casual Listener

I'm now confident that this bug will never be fixed.

 

Back to iTunes and Pandora!

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