offert 0.99 for three month

[Carmen1797]

 Since three days I try to paid this offert but it doesn't work and it wasn't charged anything on my credit card. Why the offert doesn't work? Help me please 

[Hubo]

Hey there! Welcome to the community!

That's weird! Let's take a look. Do you see any error messages when you try to pay for the offer? Let me know!

Have a nice day! 🙂

[Carmen1797]

No, there isn't any error message. It return to the first page without any message when I try to pay. 

[Hubo]

Hey!

Hmm, could you try a different browser and see if that works? Let me know how that works out!

Have a nice day! 🙂

[nico8731abu]

i have the same problem with Pay Pal! since 5 months...

[Hubo]

Hey @nico8731abu! Welcome to the community

That's weird! Paypal isn't available as payment method in all countries. Could you let me know what country you are in? Also, what's the plan you are trying to subscribe to? (e.g. Spotify for Family, Spotify Premium, Spotify for Student.) Let me know!

Have a nice day! 🙂

[nico8731abu]

I have the same Problems with a other browser

[nico8731abu]

Germany and i try to the 0,99 premium abo for 3 months normal one

[Hubo]

Hey @nico8731abu!

Hmm, Paypal should be available there. Could you try to redeem the offer on a different device (and preferably a different network)? Let me know how that works out.

Have a nice day! 🙂

[nico8731abu]

it doesn´t change anything

[Hubo]

Hey @nico8731abu! 

That offer is only available for users who haven't had Spotify Premium before. Have you had Spotify Premium before on your account? Let me know! 🙂

Have a nice day! 😄

[Carmen1797]

Nono I haven't had Spotify premium before. I don't understand why it doesn't work. I don't know if I am the only one that it doesn't work or it's a commun problem. 

[Hubo]

Hey @Carmen1797!

Could you try a different browser and see if that works? Let me know how that works out!

Have a nice day! 🙂

[NelusheXess]

I have the same problem.. since it didn't work I used the 3 free days. And now the offer says im not eligible anymore??

username: NelusheXes

[Hubo]

Hey @NelusheXess! Welcome to the community!

Unfortunately, his offer is only for Spotify users who haven't had Spotify Premium before. You can view all the offers available on this page. Let me know if you have any other questions.

Have a nice weekend! 🙂

[Carmen1797]

I never had spotify premium. Is the first time that I have an account on spotify. I think that this offer is a big lie. I'm non the only one that it doesn't work! 

[NelusheXess]

The reason why I choose to use the 3 free days, were because the other offer did not work as many others here say.. should I be "punished" for failure in your system?

[Hubo]

Hey @Carmen1797 & @NelusheXess!

You can contact someone from Spotify using this form. Someone will take a look backstage and see what they can do! An agent will reply within 48 hours. Let me know if something else pops up!

Enjoy your day! 🙂